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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

RateSetter - amazing values

5
RateSetter loans are quick and easy to apply for and their rates are amazing. Always friendly and supportive I would recommend them to anyone who needs to borrow. Reviewed on: 11th June 2020
Jayne's avatar
Jayne

Great service

5
Never had a problem with ratesetter, always been quick to sort things out and great customer service. Would highly recommend to borrow money from Reviewed on: 11th June 2020
Kiera's avatar
Kiera

Hassle free lians

5
Wanted a loan to consolidate two cards. Much better rate and it was hassle free. Money in the bank soon after being excepted. Would highly recommend....Been a great help to me. 5 stars guys Reviewed on: 11th June 2020
Andre 's avatar
Andre

Quick and efficient

5
Very quick approval and transfer. Never had any issues Reviewed on: 11th June 2020
Blythe's avatar
Blythe

Great service

4
Friendly, helpful, and informative with the most competitive rates. Reviewed on: 11th June 2020
Sam Wells's avatar
Sam Wells

Seamless

5
Such a brilliant and simple way for me to have been able to consolidate my financial position. There was also very little in the way of emotional stress in applying. I would, and have, recommend Ratestter to anyone. Reviewed on: 11th June 2020
J-Redd's avatar
J-Redd

So fare best

5
I already used more than once. Never have a problem quick response from customer care. Overall good company Reviewed on: 11th June 2020
Jan Suchanek 's avatar
Jan Suchanek

Straight forward no fuss

5
Start to finish of my application process and being accepted was great and straight forward. Very happy customer and would definitely use again. Reviewed on: 11th June 2020
Lauren Doogan's avatar
Lauren Doogan

Rate setter are great!

5
So easy to use and very responsive. I’ve not encountered any problems. Reviewed on: 11th June 2020
Lin Lowdon's avatar
Lin Lowdon

Great service

5
Realy easy process from the start to the end. They make it clear if you would be accepted or not Would recommend them. Shop around but the rate is not bad Reviewed on: 11th June 2020
Steve 's avatar
Steve

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