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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy to use, flexible, friendly

I originally took out a loan to consolidate some debt and after about a year of paying this off needed to increase the loan again due to an ill family member. The process both times was easy, it was friendly and I knew exactly what I was signing up for with the terms being very clear. Reviewed on: 11th June 2020

Excellent service, quick approval!

I was approved for a loan within hours. So quick, great service. Reviewed on: 11th June 2020

Easy process, no hassle

A few simple pages on a clear easy to use website and the cash was on its way Reviewed on: 11th June 2020

Awesome, easy and no hastle

Really helped me out in a pinch. All online, very quick responses to any and all questions. Ability to repay more when you can at no charge. Really happy. Reviewed on: 11th June 2020

Excellent service

Quick and easy to set up, very pleased with their service and have recommended to friends. Reviewed on: 11th June 2020

Transparent and easy

Super easy application process with no hidden extras Reviewed on: 11th June 2020

Easy trustworthy reliable

Needed a loan to help with personal circumstances and help restore my financial history. Easy to apply clear policy and good to deal with. Reviewed on: 11th June 2020

Easy

Quick and easy no fuss experience Reviewed on: 11th June 2020

Very quick and easy

Very easy online application with a quick positive decision. Reviewed on: 11th June 2020

The most flexible loan I have ever had

Easy to set up loan, easy to manage and pay off as much as you like whenever you like and to see your end date of the last payment which makes it very easy to manage indeed. I totally recommend RateSetter To anybody. Reviewed on: 11th June 2020

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