Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

View other RateSetter products

4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Just what I wanted

Had a great experience with ratesetter. Application was quick and easy which was perfect and just what I wanted. Very pleased thanks Reviewed on: 29th June 2017

Great value loan that was hassle free.

Required a loan for alterations to my flat. Applied for a loan on line and received a reply very promptly. The money was in my bank account a few days later. Reviewed on: 29th June 2017

Excellent experience so far

So easy and simple to deal with fully online no hassle or delays Reviewed on: 29th June 2017

RateSetter is amazingly simple and easy.

RateSetter made it so easy and intuitive to apply. They offered a competitive rate and everything is explained concisely. I used to think "too good to be true" but this is the only instance I can say that is not the case, it really is good. Reviewed on: 29th June 2017

The great and the good.

The application process is straight forward. Following this communication by email is fast and efficient and over the phone the customer services very helpful and will solve any problem you may have. I have recommended ratesstter to friends and family and their experience has been the same. A great company with good borrowing rates. Reviewed on: 29th June 2017

Great Company

painless, speedy the staff were very helpful and the interest rate they offer is the rate you get, unlike other companies that offer you one rate and then when you apply they increase it by at 15% Reviewed on: 29th June 2017

I would never take a loan out with anyone else RateSetter all the way.

I have had a marvellous experience with RateSetter and have recommended there service to my friends and works colleagues, the pay back rate is affordable and I don't have to worry about no affording my repayment as they are very reasonable so the stress you normally get with loan repayment and companies don't come in to it with RateSetter. RateSetter has been a life saver. Thank You RateSetter. Reviewed on: 29th June 2017

Better than a bank

So easy to use, money is transfered quickly... the APR is reasonable and there are no fees for paying back early. I recommend to anyone looking to take out a loan to look here 1st. Reviewed on: 29th June 2017

Easy application without the high interest

Usually when a company gives out loans fairly easily despite average to low income you expect a high interest and bullish tactics as a trade off. RateSetter however proving we paid our money each month just left us alone and also offered a competitive APR. In the event we were able to pay our loan off early. This was really easy to do just popped on line and paid it off in a matter of minutes with no excess fees. Reviewed on: 29th June 2017

Really easy to use and great service

The whole experience with Rate Setter was great. Couldn't have asked for it to be more simple and I was told I was accepted extremely quickly. It was hassle free and the rates were far better than anyone else would offer. I would recommend them to anyone! Reviewed on: 29th June 2017

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Unsecured loans
from East Kilbride Credit Union 4.98 from 92 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.80 from 39 reviews
Loans
from Vanquis 4.92 from 1253 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.96 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub