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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent to deal with

It was quick easy and staff were excellent Reviewed on: 29th June 2017

Easy, Quick, Stress Free Lending, Thank You!

RateSetter has been amazing for me, I was turned down by another loan company even though I have good credit. I needed a loan to purchase a new bed, I could afford it but not all in one go. From the outset RateSetter were clear and concise even though I've only had communication via email. Usually with these things you'd expect to have to speak to someone. I've had absolutely no issues whatsoever. I would certainly use RateSetter again if needed, thank you to all those involved. Reviewed on: 29th June 2017

Loans made simple

Simple application, fast decision and fast payout. Reviewed on: 29th June 2017

Great and easy

I was looking for a cheap interest loan to pay for my wedding later on this year, and with loads of research, RateSetter came up as the best solution. The whole application process was very easy and clear, and the decision was there an then. As they are not a company that you would think of in the normal lending group, I would recommend them to anyone looking for great value and ease of setting up, and I am 100% sure that I will use them again. Reviewed on: 29th June 2017

Excellent service quick and easy

Brilliant would recommend to my friend and definitely have another loan when finished Reviewed on: 29th June 2017

Quick, convenient and a great rate!

Everything went so smoothly throughout the whole process. I was pleasantly surprised at how good the rate was and how quick and effortless the application was handled and funds made available. It was also very straightforward to repay the lending early with no unexpected charges or surprises. Definitely a good experience and I would not hesitate to recommend them and would go back to rates enter again for my own lending needs in future. Reviewed on: 29th June 2017

Seem less borrowing excellent service

Very good experience, great way to borrow money Reviewed on: 29th June 2017

Quick, easy and great value.

Quick, fast review and money transferred really quickly. Simple process with no dramas. Reviewed on: 29th June 2017

Excellent service

Pain free process from start to finish, thoroughly recommended Reviewed on: 29th June 2017

Simple & Easy Process

From start to finish I found the application process simple and user friendly, I was kept up to date throughout my application with text messages. I find the portal a great tool too, it is easy to use should you wish to make an additional payment or make a change. Very good service Reviewed on: 29th June 2017

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