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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Help is at hand!

Ratesetter is a great example of a company that actually wants to help its clients. I've used Ratesetter several times and will continue to do so; they meet all my needs and I would gladly recommend them to anyone. Reviewed on: 29th June 2017

Fast easy service

Easy to apply, quickly received very efficient Reviewed on: 29th June 2017

So easy & fast

Fab experience, no hassle & the money was in my account within 24hrs Reviewed on: 29th June 2017

great

I've had no problems with rate setter i got my money fast the interest is fantastic Reviewed on: 29th June 2017

Wow

Best ever loan company ..i would highly recomend the no assle quick easy use site and great service and after carr Reviewed on: 29th June 2017

Loan application

From start to finish, the process was straightforward and easy. Any queries I had were dealt with promptly and efficiently. Very impressed. Reviewed on: 29th June 2017

great organisation very helpful people.

great service no fuss very quick to answer your requirements i have had loans before but never been sorted so quick and very helpful with all matters concerning your needs. Reviewed on: 29th June 2017

Great service

I found the application process extremely easy to complete and received the loan in a couple of days. The interest rate was competitive and have been extremely pleased with the overall service Reviewed on: 29th June 2017

quick and easy!

It was very easy to see if I was going to be approved and the money was transferred the next day! Decent interest rate too. Reviewed on: 29th June 2017

Simply the best!!

With it being my first loan I thought I had no chance of getting one without having loads of hassle and end up paying back pretty much the same as what id borrowed, so when my partner told me about ratesetter I thought it was too good to be true. Trying to prove him wrong I filled out the application saying how much id liked to of borrowed and within a day they emailed to say my loan had been approved and gave me a further option to accept the loan or leave it. There was no calls or constant pressure to take the loan just a simple email asking if I wanted it or if I was having any problems to give them a ring. So I took the loan and now that my loan is finished I can safely say I'll be recommending them to anyone who will listen. The interest rate itself is amazing and the fact that they don't call you all the time or try to get you to take out further loans is diabolical. Without a shadow of a doubt I'll be using ratesetter again. Reviewed on: 29th June 2017

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