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RateSetter: Loans reviews

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4.92
Based on 14,025 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14025)

Fantastic way to borrow

5
This is a great se vice that I've used several times. It's fast and so easy. The set up and arrangement of funds is far superior to those offered by banks and the usual lenders. Customer ae vice is also fantastic. I always r commend Ratesetter! Reviewed on: 29th June 2017
Benjamin Elliott Luke Jobbins's avatar
Benjamin Elliott Luke Jobbins

Fantastic

5
Great way to lend. Easy sign up, fast and cost effective Reviewed on: 29th June 2017
Andrew Lindley's avatar
Andrew Lindley

1st choice when it comes to loans

5
From start to finish I have had excellent customer service. The whole process is easy and uncomplicated with nothing hidden. It's very flexible and as I customer I felt in control. They would be my first choice for loans but also if I ever had money to invest in the future. Reviewed on: 29th June 2017
Karla Carter's avatar
Karla Carter

Great lending rates

5
Would definitely recommend - easy to apply and competitive rates Reviewed on: 29th June 2017
Swati Cameron's avatar
Swati Cameron

Quick, Simple & Friendly!

5
I have only dealt with Ratesetter once and that was when I asked them to help me financially to help me change my life Health & Weight wise. My overall opinion of the company is just fantastic, they are pleasant people to speak too and so helpful. My application was processed immediately I had the funds pretty much the next day. Very happy with the service and will continue to use them throughout my life Reviewed on: 29th June 2017
Gemma hayden 's avatar
Gemma hayden

Very fast

5
Friendly and professional staff and company. Reviewed on: 29th June 2017
Cherril wade's avatar
Cherril wade

Fast no hassle loan

5
I applied on line for a loan answas accepted within an hours or so. The money was in my bank tge next working day! So impressed with the service! Thank you RateSetter! Reviewed on: 29th June 2017
Chris Thomas's avatar
Chris Thomas

Fast

4
Fast easy only application with little fuss and easy to follow website. Reviewed on: 29th June 2017
nigel dobney's avatar
nigel dobney

The Paragon of Customer lending.

5
I literally needed the best money could offer and being self employed Ratesetter provided exactly that. I now view them as an extension to my company! Reviewed on: 29th June 2017
Graham Frost 's avatar
Graham Frost

Very helpful

5
Really great service and company. helped me when most needed Reviewed on: 29th June 2017
mattcharters@yahoo.co.uk's avatar
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