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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14022 reviews)

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4.93

Based on 14,022 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14022)

Great lending rates

Would definitely recommend - easy to apply and competitive rates Reviewed on: 29th June 2017

Quick, Simple & Friendly!

I have only dealt with Ratesetter once and that was when I asked them to help me financially to help me change my life Health & Weight wise. My overall opinion of the company is just fantastic, they are pleasant people to speak too and so helpful. My application was processed immediately I had the funds pretty much the next day. Very happy with the service and will continue to use them throughout my life Reviewed on: 29th June 2017

Very fast

Friendly and professional staff and company. Reviewed on: 29th June 2017

Fast no hassle loan

I applied on line for a loan answas accepted within an hours or so. The money was in my bank tge next working day! So impressed with the service! Thank you RateSetter! Reviewed on: 29th June 2017

Fast

Fast easy only application with little fuss and easy to follow website. Reviewed on: 29th June 2017

The Paragon of Customer lending.

I literally needed the best money could offer and being self employed Ratesetter provided exactly that. I now view them as an extension to my company! Reviewed on: 29th June 2017

Very helpful

Really great service and company. helped me when most needed Reviewed on: 29th June 2017

Simple loans

Good rates, easy to sort out and no red tape Reviewed on: 29th June 2017

Perfect experience!

Very fast straight forward application process, easy to use online system to monitor payments, very impressed! money in bank next working day! Reviewed on: 29th June 2017

First loan in my name

Very helpful,first loan in my name to buy a car. My husband was terminally ill and everything had always been in his name. Spoke to advisor on phone as I wouldn't have had any credit history. They were great and wouldn't go anywhere else. Reviewed on: 29th June 2017

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