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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Straight forward

The whole experience was easy and straight forward. I would definitely recommend to friends and family. Reviewed on: 10th March 2023

Great experience with Ratesetter

I found Ratesetter through MoneySavingExpert and transferred my loan to them. Ratesetter offered me a better interest rate and dealt with everything SO FAST. I've also spoken to a member of staff with a query, which was dealt with quickly and effectively. Very impressed. Reviewed on: 10th March 2023

Best loan provider

Provides lowest interest rate, prompt customer service and easy process of obtaining loan. Reviewed on: 10th March 2023

Great provider

Quick assessment. Great service. Reviewed on: 10th March 2023

Low interest rate no hassle loan

Rate setter were very competitive on interest rate and loan was approved swiftly and easily. Couldn’t ask for more. Reviewed on: 10th March 2023

Excellent service, quick decision and turnaround times

From start to finish, the Service ice provided by rateSetter was very good, from initial decision, to processing of the paperwork and funds received. Reviewed on: 10th March 2023

Ratesetter helped me when I needed it most

they did what they said they would, kept it simple, straightforward and friendly Reviewed on: 10th March 2023

Best company in U.K

Easy and affordable loans with low interest , exactly what people need these days with increasing living costs ! Reviewed on: 10th March 2023

Really good interest rates

I feel value of customer and money, very reliable company with good APR. Reviewed on: 10th March 2023

All done quickly without fuss.

Called for loan, a few questions asked and all done in minutes. Best rate too. Would reccomend. Reviewed on: 10th March 2023

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