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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Amazing

Have had a loan with ratesetter for a year or so now and have had no issues what so ever their portal to view my loan is very easy to understand have spoke to customer service on the phone at the start of the loan and couldn’t fault them what so ever Reviewed on: 10th March 2023

Instant approval with low rates

Applied via clear score app and instant approval with low interest rate Reviewed on: 10th March 2023

Good service. No complaints

Easy process from start to finish and very good rates! Reviewed on: 10th March 2023

Cheap and Easy

Very low interest loan- also communication has been so easy and efficient Reviewed on: 10th March 2023

Great service

So easy to navigate, set up and manage your loan online Reviewed on: 10th March 2023

Amazing company for loans

Rate setter provides good amount of loans and gives time to pay Reviewed on: 10th March 2023

Good rate and fast service

Wanted a loan to help with my everyday bills, as I broke my leg. Easy to apply and the money was in my account so quickly.. Reviewed on: 10th March 2023

Excellent

Ratesetter was very reasonable and affordable I highly recommend Reviewed on: 10th March 2023

Good rate

Good rate and easy to set up. Recommended Reviewed on: 10th March 2023

No hassle.

Very easy to deal with from start to finnish. No hassle and quick money transfer. Reviewed on: 10th March 2023

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