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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

RateSetter Loans

RateSetter offered me a personal loan with a very low APR. It was quick and straight forward to organise. Fantastic customer service to add as well. Reviewed on: 6th April 2023

Excellent service

Quick and efficient service by a very helpful team Reviewed on: 6th April 2023

Excellent

Great company for a loan was handled quickly and efficiently would definitely recommend Reviewed on: 6th April 2023

My review

They were very helpful and pleasant to deal with. Reviewed on: 6th April 2023

Excellent Service

Extremely good service. Very quick and easy to apply for a loan. Funds was in my account very quickly. Thank you Rate Setter Reviewed on: 6th April 2023

Quick and easy

So easy to apply and really good apr rate Reviewed on: 6th April 2023

Great for loans

I have used Ratesetter 3 times for a loan for a new car, and 2 small house projects. The site is user friendly, application process is easy, payment structure has always suited my needs. I always tell people to compare Ratesetter against other lenders and so far 2 people used them because of that recommendation. Reviewed on: 6th April 2023

Very easy and great pricing

Very easy and great pricing. Also, had an interaction with customer support for another topic and they were quick to respond and resolve. Reviewed on: 6th April 2023

LOAN

Brilliant service all straight forward very quick Reviewed on: 6th April 2023

Fast and efficient

I would recommend Ratesetter as the loan application is straightforward and quick , it’s all online to keep track of payments made . There’s always someone toget a hold of if needed . Fuss free Reviewed on: 6th April 2023

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