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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

The best deal on the market

When I needed to borrow a fairly large sum I looked at various offers and the RateSetter interest rate was half that of any other lender. I was lucky to get such a low interest rate just before the base rate increased. The process to borrow from RateSetter was simple, quick and easy to arrange. I have had no issues with them and the communication is always clear. I would happily recommend RateSetter to anyone who needs a loan. Reviewed on: 6th April 2023

Easy, quick and great rates.

Easy online navigation and no hidden fees when paying back loan early. Would highly recommend. Reviewed on: 6th April 2023

Great service and seamless application process

I had no problems when applying for a loan with RateSetter. Their interest rates are some of the best out there and their service post-application has been faultless. I highly recommend considering them if you’re in need of a loan. Reviewed on: 6th April 2023

Good service

Used Rate setter to ease a burden that had arisen, found them quick easy to deal with very good interest rate. top deal for me Reviewed on: 6th April 2023

efficient and affordable

when I was looking for a loan to help get my daughter the help she needed when suffering with an anxiety disorder, I was quickly and efficiently able to apply for a loan from ratesetter. It was the most affordable at the time and once I applied and was approved, the money was transferred quickly and efficiently. I would highly recommend. Reviewed on: 6th April 2023

Excellence prompt service

Very helpful, process was quick and effective Reviewed on: 6th April 2023

Easy loan company

Ratesetter has been great for me. Easy to apply for a loan and fast transfer of money. Easy repayments by direct debit monthly and very reasonable rates. Overall very happy using them and recommend them to friends. Reviewed on: 6th April 2023

Great rates and frictionless experience

The process from researching to arranging and receiving our loan was slick, hassle-free and frictionless. It was always exactly clear what the options and costs were. The tone of all communications was clear and accessible. And all speedy and accurate. Totally recommend! Reviewed on: 6th April 2023

Easy to use

Very quick process and easy to manage online Reviewed on: 6th April 2023

Quick, Easy and A Great Rate

Best interest rate I could find, with no hassle and easy payment/ manageable payment scheme. Reviewed on: 6th April 2023

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