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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service

5
Easy application, great service Reviewed on: 6th April 2023

Dreams can come true!

5
Slice of heaven when really needed struggling hard times. Easy to fill out form online quick fast results honestly would recommend ratesetter to everyone! Reviewed on: 6th April 2023

Highly recommended - quick and efficient

5
The site is user friendly, really easy to navigate. The decision for the loan was done within a couple of minutes. Completely hassle free. Documents were sent and received within 24 hours. It was a really easy process Reviewed on: 6th April 2023

Quick & Easy

5
From start to finish it was a very easy process. Would recommend to friends and family Reviewed on: 6th April 2023

Very easy to apply.

5
Was recommended through Experian to apply. Great interest rate and ease of applying. Love the fact additional payments can be made. Easy to us website. Would definitely recommend. Reviewed on: 6th April 2023

Thank you

5
no hassle just so easy to use thank you Reviewed on: 6th April 2023

Excellent

5
Excellent service, easy to apply and money in my bank same day and very flexible if financial issues occur. Provide excellent information with employee's with amazing knowledge Reviewed on: 6th April 2023

Great experience

5
The application process with RateSetter was really straightforward, and the funds arrived in my account really quickly. This has really helped me get on top of my finances by consolidating multiple credit card debts into one affordable monthly payment. Reviewed on: 6th April 2023

Excellent

5
Excellent service, quick and easy process from start to finish. Definitely recommend Reviewed on: 6th April 2023

Best Loan Rate

5
RateSetter offers best loan rate you can get out there Reviewed on: 6th April 2023

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