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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service and flexibility

The interest was manageable and the payments easy to repay due to the flexibility of the contract. Reviewed on: 10th March 2023

very good servise, fast, responsable

pleasure to deal with Rate Setter Reviewed on: 10th March 2023

easy-straightforward-professional

All done on line and was so easy and quick. Rates are very competitive. Will always be my first port of call if required. Reviewed on: 10th March 2023

Quick and hassel-free

The loan application was processed quickly and without any hassle. Monthly reminder alerts prompted me to pay on time. An excellent provider. Very recommendable. Reviewed on: 10th March 2023

Excellent service, trusted company

Easy and hassle free service from start to finish. Clear application process and keep you informed every step of the way. Trusted company and excellent service. Highly recommend. Reviewed on: 10th March 2023

Amazing

Easy to use with the best rates around Reviewed on: 10th March 2023

Great

Easy application process. Money arrived in my account very quickly. Best interest rate I could find. Over all very happy Reviewed on: 10th March 2023

Great service

I applied on line for a loan it was very easy to do and within 24 hours the money was in my bank. I don't normally write reviews but I thought they deserved it. A lot easier than a bank. Reviewed on: 10th March 2023

Amazing value compared to others!

Absolutely fantastic loan company! The best I’ve ever ever had! Great competitive rates that don’t break the bank! Never had any issues or any reason to call them! Happy with my loan and what interest I am paying which is very very little! Keep up the good work! I will definitely use again if ever in need! Reviewed on: 10th March 2023

spot on service

The website is intuitive, and the rates are much better than anywhere else. Reviewed on: 10th March 2023

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