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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Loan

Just what it said on the tin … Money was in the bank after a easy and pain free application Now I can take the bucket from under the leaks in the roof , and even have enough spare for a cheeky extra tomato … Happy days Reviewed on: 10th March 2023

Easy application

Rate setter was quick and easy to apply for, funds were available quickly, and were the best on offer by far. Would defo recommend and use again. Reviewed on: 10th March 2023

Hassle free

Looking for a loan and it was as easy as pie Reviewed on: 10th March 2023

Best of the rest

Apart from offering a fantastic low rate the application was very smooth and all the communications from them have been clear and concise , I highly recommend them . Reviewed on: 10th March 2023

Good customer service

Yes it’s very easy to apply a loan on line I always recommend to my family and friends Reviewed on: 10th March 2023

Excellent Loan Provider

Very happy with my personal loan from RateSetter. Good value, great affordability options, easy to apply, approved quickly and money paid into the bank quickly. All information clear, great communication. Highly recommended. Reviewed on: 10th March 2023

Great service!

RateSetter has provided me with impeccable support through my financial difficulties and continue to adapt with my needs and changes. Great rates and excellent customer service, I would recommend RateSetter to anyone. Reviewed on: 10th March 2023

Life saver

Superb experience at a difficult time . 5 ***** Reviewed on: 10th March 2023

Good rates

Best deal so that I got was from them, they are also fairly quick. Reviewed on: 10th March 2023

No hassle

Very good customer service. Also easy to get an answer from the customer service team if you have any questions that need answering. Reviewed on: 10th March 2023

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