Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

View other RateSetter products

4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Excellent loan service providers

Got instant loan with very low interest when other loan providers could not give me Reviewed on: 10th March 2023

Loans made simple

The end to end process was so simple with fast and clear communication Reviewed on: 10th March 2023

Wonderful

Good customer service and the rate is fair Reviewed on: 10th March 2023

transparent.

when I say transparent it is easy, fast and intuitive, really a simple and comfortable application without small print. very comfortable Reviewed on: 10th March 2023

Easy process

Made it so easy to apply, money quick into my account plus friendly reminders of upcoming payments. Cannot fault them. Reviewed on: 10th March 2023

Stress less

Excellent provider. Smooth application process, quick response, no messing about. Reviewed on: 10th March 2023

Quick and simple

Lowest apr on the market and really good customer service Reviewed on: 10th March 2023

Best self-service loan

What’s not to love. From application to self-service management of the loan makes for a great digital experience Reviewed on: 10th March 2023

Excellent service

Process was stress free and clear. Easy to navigate to information required and fast decision Reviewed on: 10th March 2023

Loan rate

Shopping around for a loan look no further best rate about. Reviewed on: 10th March 2023

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.81 from 39 reviews
Child benefit loan
from M for Money Credit Union 4.71 from 80 reviews
Unsecured loans
from East Kilbride Credit Union 4.85 from 92 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub