Paid advertisement
Smart Money People Logo
Newsletter

RateSetter: Loans reviews

4.93
Based on 14,022 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14022)

Loans made simple

5
The end to end process was so simple with fast and clear communication Reviewed on: 10th March 2023

Wonderful

5
Good customer service and the rate is fair Reviewed on: 10th March 2023

transparent.

5
when I say transparent it is easy, fast and intuitive, really a simple and comfortable application without small print. very comfortable Reviewed on: 10th March 2023

Easy process

5
Made it so easy to apply, money quick into my account plus friendly reminders of upcoming payments. Cannot fault them. Reviewed on: 10th March 2023

Stress less

5
Excellent provider. Smooth application process, quick response, no messing about. Reviewed on: 10th March 2023

Quick and simple

5
Lowest apr on the market and really good customer service Reviewed on: 10th March 2023

Best self-service loan

5
What’s not to love. From application to self-service management of the loan makes for a great digital experience Reviewed on: 10th March 2023

Excellent service

5
Process was stress free and clear. Easy to navigate to information required and fast decision Reviewed on: 10th March 2023

Loan rate

5
Shopping around for a loan look no further best rate about. Reviewed on: 10th March 2023

Quick, easy and manageable

5
I 100% recommend this company for loans. Easy to apply for and easy to manage. Very friendly staff. Reviewed on: 10th March 2023

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review