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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick, easy and manageable

I 100% recommend this company for loans. Easy to apply for and easy to manage. Very friendly staff. Reviewed on: 10th March 2023

Great loan rate

Had this loan for a few years and the interest rate was amazing! Definitely use this service again in the future Reviewed on: 10th March 2023

Good company

Very easy to apply and professional. Reviewed on: 10th March 2023

No nonsense

No nonsense, great service, would recommend to anyone Reviewed on: 10th March 2023

Great service

Got a loan from ratesetter to get my car. Very fast application and got my loan quickly with a good interest rate . You can pay more off too if you have the extra money .Would definitely use again . Reviewed on: 10th March 2023

Great, easy company to use.

The process of getting a loan was very easy and quick. Can't fault them. Reviewed on: 10th March 2023

Easy and competitive

The loan I took out was at a competitive rate and the whole process, from application to having (almost) paid it off, has been simple and hassle free. Reviewed on: 10th March 2023

Super efficient

As a customer who needed a loan everything about ratesetter me the experience a smooth one. From the quick and simple application to the money being available in my account. Never had to chase ..... a transactional relationship heaven ! Reviewed on: 10th March 2023

Excellent loan provider

Very competitive rates. Easy to deal with and friendly service though out Reviewed on: 10th March 2023

Great loan provider

RateSetter made it easy for me to get a personal loan. Great customer service! Reviewed on: 10th March 2023

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