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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent - from Start to finish!

Easy, clear and effective loan process, no hidden nasties. No continuous pressure emails to increase amount. Straightforward! Reviewed on: 19th June 2021

I have used a loan from other companies before. I liked RateSetter more than others.

I have used a loan from other companies before. RateSetter quickly got a loan. After a certain time, I received an invitation from them about what they are willing to give me or help to pay off other loans. If they are. I love their work. Reviewed on: 19th June 2021

Great service all around

The most friendliest customer service and the great loan service ever. The most convenient service with the lowest rate of interest. The best service ever. Reviewed on: 19th June 2021

Brilliant!

Really great service,whole process was speedy and efficient. Would recommend to anyone. Reviewed on: 19th June 2021

A great business

I applied for a loan and was successful, the whole service was easy use and had clear advice so I understood what my payment were and they were made easy to manage. I would recommend Ratesetter to everyone as it is offers a great service. Reviewed on: 19th June 2021

Service

Excellent service and very good interest rates Reviewed on: 19th June 2021

Great rates and easy to apply

I looked elsewhere and the rates were massive, not only did rate setter have great rates they have help me get my finances under control. Reviewed on: 19th June 2021

Simple

Quick and easy process and very simple to work through. Reviewed on: 19th June 2021

Easy, affordable loans

I've actually took out a loan twice, easy doing it online same day approved and if I remember correct I've contacted once the customer service just to ask something I wasn't sure off, friendly straight forward answer . I have recommend them to a family member and friends . Reviewed on: 19th June 2021

Just amazing!

RateSetter helped at a time when things had been tough with needing to take out a loan. Very quick response and money very quick! This was my first loan with the company and I have already recommended so many to RateSetter because of the ease of borrowing! Reviewed on: 19th June 2021

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