Paid advertisement
Smart Money People Logo

RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Amazing service!

5
Fantastic company!! Second loan I've had with this company. Easy application process. All sorted on line and outside of "normal" working hours before any Covid pandemic!! Support at the end of the phone if needed. No hassle. Have already recommended to friends. Reviewed on: 17th June 2021

Extremely helpful

5
I found the process to get the funds I needed very easy, the payments are very affordable and I would say much more helpful than banks have been Reviewed on: 17th June 2021

Amazing

5
Quick and easy, friendly and understanding. Just what you need when life throws you a curve ball Reviewed on: 17th June 2021

So easy and quick...

5
This is my 2nd loan from RateSetter.. I know I am getting the best rates and the money is on your account in days. Reviewed on: 17th June 2021

Rate setter Rater

5
An efficient loan set up and simply run. Reviewed on: 17th June 2021

Great lender...low rate

4
I got the loan for low rate..great service too Reviewed on: 17th June 2021

Friendly, no nonsense company.

5
We have had a good experience with rate setter. Reviewed on: 17th June 2021

Excellent service great value for money

5
I liked how quick and efficient rate setter was. It was a simple process and the customer service was pretty good. My favourite feature is thier online portal which simple and easy to use and very clear. I was soo happy with them I took a second loan after I finished my first loan. Reviewed on: 17th June 2021

Great not had a problem at all

5
Very happy with the loan experience Reviewed on: 17th June 2021

Quick and easy

5
Really quick and easy to set up and get the funds. So so simple Reviewed on: 17th June 2021

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review