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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14022 reviews)

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4.93

Based on 14,022 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14022)

Amazing

Quick and easy, friendly and understanding. Just what you need when life throws you a curve ball Reviewed on: 17th June 2021

So easy and quick...

This is my 2nd loan from RateSetter.. I know I am getting the best rates and the money is on your account in days. Reviewed on: 17th June 2021

Rate setter Rater

An efficient loan set up and simply run. Reviewed on: 17th June 2021

Great lender...low rate

I got the loan for low rate..great service too Reviewed on: 17th June 2021

Friendly, no nonsense company.

We have had a good experience with rate setter. Reviewed on: 17th June 2021

Excellent service great value for money

I liked how quick and efficient rate setter was. It was a simple process and the customer service was pretty good. My favourite feature is thier online portal which simple and easy to use and very clear. I was soo happy with them I took a second loan after I finished my first loan. Reviewed on: 17th June 2021

Great not had a problem at all

Very happy with the loan experience Reviewed on: 17th June 2021

Quick and easy

Really quick and easy to set up and get the funds. So so simple Reviewed on: 17th June 2021

Express money!

Ratesetter help me with the loan quicker then express after one day i received the money! Great service! Highly recomended! Reviewed on: 17th June 2021

Very, very happy!

I have no complaints whatsoever about Ratesetter. Such an easy and quick process to secure the funds and at very competitive rates too. I particularly like being able to make extra payments without penalty. I will definitely use them again. Reviewed on: 17th June 2021

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