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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Express money!

Ratesetter help me with the loan quicker then express after one day i received the money! Great service! Highly recomended! Reviewed on: 17th June 2021

Very, very happy!

I have no complaints whatsoever about Ratesetter. Such an easy and quick process to secure the funds and at very competitive rates too. I particularly like being able to make extra payments without penalty. I will definitely use them again. Reviewed on: 17th June 2021

Quick easy application process with excellent rates.

I have successfully taken out ratesetter loans with very competitive rates and the process was so quick and easy. I would highly recommend them. Reviewed on: 17th June 2021

Great customer service

Had a couple of loans and they have never let me down. Highly recommend and very easy to call when any questions Reviewed on: 17th June 2021

Super humans

Even know they are just normal people like us , they always go extra mile for our needs ! Amazing people ! Reviewed on: 17th June 2021

Great rates and very good customer service

Application was easy and quick, at a very good interest rate. Customer service and communication is also top notch! Thank you Reviewed on: 17th June 2021

Help when needed

Quick loan result with a good Apr Reviewed on: 17th June 2021

Quick access

Quick access to funds at a reasonable rate. Easy to over pay and pay loan back quicker Reviewed on: 17th June 2021

Loan

Was so easy to apply for this loan and equally as easy to keep track of it online, would use again if ever needed Reviewed on: 17th June 2021

Fast and reliable service

Very easy service and quick decision Reviewed on: 17th June 2021

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