Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,022 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

RateSetter Loans reviews (14022)

Excellent

5
Would highly recommend and/or use again myself if needed Reviewed on: 2nd July 2020
Laurenp03's avatar
Laurenp03

Easy as you like

5
A very simple and easy process from start to finish. Would be who I use again if I needed to. Reviewed on: 2nd July 2020
Owen's avatar
Owen

Great lender

5
I've used RateSetter for couple of years now and always been happy with their services. Reviewed on: 2nd July 2020
Dimitar Ivanov's avatar
Dimitar Ivanov

Effective first class customer service

5
Rate setter provide both a fast reactive service together with a first class customer service Reviewed on: 2nd July 2020
Karen Wickstead's avatar
Karen Wickstead

Easy to set up finance

5
Have used this company more than once, each time it has been a hassle free experience, good rates, great staff and easy to understand application process. Would fully recommend to anyone no matter what your financial situation. Reviewed on: 2nd July 2020
Robc's avatar
Robc

Feels independent and fair

5
We have borrowed several times with quick decisions, process of funds and no fee for early repayments or larger payments. Never had an issue and would Recommend to anyone wanting to borrow at fair rates fast. Reviewed on: 2nd July 2020
Jo's avatar
Jo

Excellent Customer service

5
Got me out of a tight spot very good with everything thanks guys Reviewed on: 2nd July 2020
Ben5942 's avatar
Ben5942

Excellent Lender

5
I looked everywhere to get a loan and they all turned me down. RateSetter is a reliable lender. As long as you can prove you can repay then you got yourself a loan. Regardless of your credit score. Almost done paying my loan. Might consider using them again. Reviewed on: 2nd July 2020
Yaw Danso's avatar
Yaw Danso

First class

5
No nonsense , very efficient service . Good rates . Will definitely use them again . Reviewed on: 2nd July 2020
Liam 's avatar
Liam

Efficiency

5
I have used the service over the year and they are probably the most efficient, fast, straight forward service I ever use when it come to banking. Very well done Reviewed on: 2nd July 2020
Philippe Moreau's avatar
Philippe Moreau

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill