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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Boiler loan

Very easy to apply for monies were in the bank very quickly as well Reviewed on: 2nd July 2020

Professional and quick service

The service is quick and easy the approval is very quick the website is very user friendly. I have had first hand experience and they have always been professional and deal with any queries quickly. More Companies should learn from the experience. Well done and you deserve this award! Reviewed on: 2nd July 2020

Excellent

Would highly recommend and/or use again myself if needed Reviewed on: 2nd July 2020

Easy as you like

A very simple and easy process from start to finish. Would be who I use again if I needed to. Reviewed on: 2nd July 2020

Great lender

I've used RateSetter for couple of years now and always been happy with their services. Reviewed on: 2nd July 2020

Effective first class customer service

Rate setter provide both a fast reactive service together with a first class customer service Reviewed on: 2nd July 2020

Easy to set up finance

Have used this company more than once, each time it has been a hassle free experience, good rates, great staff and easy to understand application process. Would fully recommend to anyone no matter what your financial situation. Reviewed on: 2nd July 2020

Feels independent and fair

We have borrowed several times with quick decisions, process of funds and no fee for early repayments or larger payments. Never had an issue and would Recommend to anyone wanting to borrow at fair rates fast. Reviewed on: 2nd July 2020

Excellent Customer service

Got me out of a tight spot very good with everything thanks guys Reviewed on: 2nd July 2020

Excellent Lender

I looked everywhere to get a loan and they all turned me down. RateSetter is a reliable lender. As long as you can prove you can repay then you got yourself a loan. Regardless of your credit score. Almost done paying my loan. Might consider using them again. Reviewed on: 2nd July 2020

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