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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service

I have a loan easy repayments hassle-free service Reviewed on: 11th June 2020

Excellent service

Never had any problems and found them to be fast and efficient at giving the loan money Reviewed on: 11th June 2020

Easy,fast & no Pressure

I’ve found this company reliable easy fast and there was no pressure to take out a loan after filling out the form. We had to change our payment date it was simple and customer service was great. I would highly recommend this company to anybody that is looking for an easy fast low-pressure loan. I Was seven months through my loan with no payments missed and decided I needed a top up line this was quick easy and again there was no pressure there if I want to change my mind within the timeframe 5* Reviewed on: 11th June 2020

Very happy

Whenever I have needed help there customer service has always helped where they can. They are so nice and polite. I would recomend Ratesetter to anyone. Reviewed on: 11th June 2020

Really good interest rate.

Quick and easy to apply, money received quickly, really good interest rate. Reviewed on: 11th June 2020

RateSetter, best loan!

Highly recommend RateSetter to everyone , easy ,fast , correct customer service , correct good deals , very good website where easy to check your account . I can not say more 10 of 10 Reviewed on: 11th June 2020

Simple and easy

friendly, simple,quick and easy. Overall great Reviewed on: 11th June 2020

Good interest rate but hefty set up fee

The simple and straightforward process with everything clear and detailed. The interest rate I got was good but then a large setup fee bumps that up although not quite enough to go elsewhere. Reviewed on: 11th June 2020

A loan at a low rate

Loan was arranged swiftly and professionally, was very pleased with the service. Reviewed on: 11th June 2020

Never a hassle

Always had a good experience even with the current situation with Covid. The website is brilliant Reviewed on: 11th June 2020

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