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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14025 reviews)

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4.92

Based on 14,025 reviews, last reviewed 1st Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter lending reviews on Smart Money People help people like you thinking about what life is like as a RateSetter customer to find this out. What is customer service like? Is the online experience quick and simple? You can find this out by reading our RateSetter lending reviews. If you are a RateSetter customer, you can also write your review today!

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RateSetter Loans reviews (14025)

Great easy service

Brilliant no hassle service. Money in back and direct debit set up no issues at all I would highly recommend ratesetter Reviewed on: 7th April 2023

Excellent rates and ethics

As far as I can tell, Ratesetter work on an idea of 'people that have supporting people that need'. There is an investment from everyday people for everyday people. The company helped my wife and I to no end with the rate they set on a personal loan and made the application so simple to follow with all terms clearly and transparently set. In today's world, this is refreshing to say the least! Highly recommend as a service provider. Reviewed on: 7th April 2023

Not the best customer service

Just changing my bank account and address took several phone calls and many emails. I should have just closed the account down it was so frustrating. Reviewed on: 7th April 2023

Total satisfaction!

I've got two loans with them- they are very professional, quick and excellent customer service. Thank you! Reviewed on: 7th April 2023

Brilliant service

Had amazing service throughout my current loan, very helpful and straight forward to deal with Reviewed on: 7th April 2023

Very easy, Great service

So straight forward .. made everything very simple Reviewed on: 7th April 2023

Excellent

I was provided with an excellent, courteous and speedy service throughout the process from application to transfer of funds. Reviewed on: 7th April 2023

Helpful site

Really helpful and easy to navigate site. good interest rates and helpful staff members! Reviewed on: 7th April 2023

Exceptional

No better service, guaranteed. We need more companies like this! Reviewed on: 7th April 2023

Very simple and easy

Very simple and easy to deal with. Had a small. oan few years ago... just paid it back with no hassle and no hidden costs. 2 years ago I needed urgeny some money (2000). With few clicks the money were in my account. The monthly payment is so small I can't even feel it. Reviewed on: 7th April 2023

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