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RBS: Select current account reviews

4.09
Based on 370 reviews, last reviewed 21st Apr 2026
150% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
61%
See only 4 star reviews
14%
See only 3 star reviews
11%
See only 2 star reviews
6%
See only 1 star reviews
8%

Latest highest rating:

4

RBS , thinking ahead. RBS have a wide range or products to suit many needs. They are reliable and remain one of the most present banks in Scotland. I really like their roun... Read more Reviewed on: 21st April 2026
Aaron's avatar
Aaron

Latest lowest rating:

1

Debanked After a minor infringement of their T&C which I was not aware of and they admitted was not my fault I was debanked Reviewed on: 16th April 2026
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Bobbylanka

About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

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RBS Select current account reviews (370)

Only been with them a short time and had a few issues. Not the best bank so far

3
Have had delays on wages not long after joining. Not what you need from a bank Reviewed on: 18th February 2016

In branch experience

5
Never have to queue for long, always have staff sensibly deployed Reviewed on: 18th February 2016

No problems

5
Been with RBS many years, With Williams & Glynn until they merged - how things go full circle! Reviewed on: 18th February 2016

Always on hand to help

5
I needed a paying in book for the post office, online help ordered me one straight away, and it was with me within a week, excellent customer service , helpful and friendly too Reviewed on: 17th February 2016

42 years - No problems

5
RBS is a fantastic bank - I have never had a problem in 42 years - There are various ways to bank - In person, over the phone, on the internet or via an app. I use them all on different occasions. Reviewed on: 17th February 2016

Fine but not amazing!

4
I would love for my bank to be open on Saturdays however each time they ask me to come in for an annual review i have to take a day off work!!! So frustrating Reviewed on: 17th February 2016

They have always been brilliant to us.

5
Always made sure we are happy with our account and have always been supportive. Reviewed on: 17th February 2016

They have been very helpful any time I have had a query regarding my account

4
Over the years I have had to query many transactions and fees on my current account. I have always found that they deal with them in a fast, friendly and efficient manner. Reviewed on: 17th February 2016

Good app makes life a little easier

3
I feel quite indifferent about my bank but I do love my banking app on my phone which makes transfers between my accounts quick and straightforward and checking balances very easy, no more worrying about having insufficient funds! I couldn’t be without my banking app now! Reviewed on: 16th February 2016

Basic

4
The RBS Basic current account is a great account if it's your first, you get everything you'd expect from a basic account, card, PIN, Online and Telephone banking and you can set up direct debits and standing orders and its free. The things you don't get with it is a chequebook or overdraft facility. Reviewed on: 12th February 2016

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