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Ripe Insurance: Photography insurance reviews

Name: Photography insurance
Rating: 4.77 (172 reviews)

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4.77

Based on 172 reviews, last reviewed 23rd Jul 2026

1200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

3 star

2 star

Latest highest rating:

5

Very reasonable cover with great customer service Very reasonable cover with great customer service Reviewed on: 23rd July 2026

Latest lowest rating:

1

I put in a claim in march when my camera bag and kit... I put in a claim in march when my camera bag and kit was stolen. Was told normally takes couple weeks to get sorted may I saw an assessor and then de... Read more Reviewed on: 10th July 2025

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About this product

Ripe Insurance offer camera and photography equipment insurance policies.

You can cover up to £60,000 of equipment and they will replace it new-for-old provided it’s under three years old. At Ripe Photography, accidental damage is also covered for up to £60,000.

Ripe camera and photography insurance reviews help you find out what it’s really like to be a customer. If you’ve used Ripe Insurance before, you can also leave a review and share your experience.

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Ripe Insurance Photography insurance reviews (172)

I put in a claim in march when my camera bag and kit...

I put in a claim in march when my camera bag and kit was stolen. Was told normally takes couple weeks to get sorted may I saw an assessor and then despite keeping calling wasn't till end of June it went to the underwriters I am still waiting rang for the umpteenth time and was told can take a week to months for the underwriters to approve or not my claim. Number of times I have asked for a call back for an update and no one has done this. Somone from the Davy's Grouo rang me to say the claim has been sent to the underwriters and even he admitted it's taken a very long time. I suffer mental.health problems and photography was my way to get out and get calm I have not been able to and the stresses of it has been really detrimental to me Reviewed on: 10th July 2025

Paid my claim with no hassle and got me back photogr...

Paid my claim with no hassle and got me back photographing very quickly Reviewed on: 10th July 2025

Great value.

Easy to sign up. Even though over approximately five years membership I have not been in the position to make a claim, so when renewing for each of the years, its so simple and my annual premiums were increased minimally, unlike other insurers would want a minimum of 10% increase. Reviewed on: 9th July 2025

Great, clear buying process and great after care

Great process for selecting cover and buying online. Realised later I needed to make a change, sent an email, quick response and cover upgraded without an issue. Reviewed on: 9th July 2025

Excellent service and advice given.

Excellent service and advice given. Any problems and they are sorted straight away. Staff very proficient. Reviewed on: 9th July 2025

Did what was needed

Had a lense break and it was attended to quickly and professionally Reviewed on: 9th July 2025

Have been with them for 5 years thankfully haven't h...

Have been with them for 5 years thankfully haven't had to use them but they provide an excellent service and value Reviewed on: 9th July 2025

The worst company I have EVER dealt with

The amount of stress caused and loss of earnings this company has cost me is colossal! The very worst customer service of any company I have ever dealt with. I have had to get the Financial Ombudsman involved, and yet they still are not dealing with my claim in a timely fashion. This is the second claim I have been given the runaround with, yet they are so quick to take your renewal money. They have cost me in productivity and the stress I have encountered dealing with them is just not worth it. I may as well throw my money on a bonfire and at least benefit from the heat that gives...they give you nothing for your money but pain! I have had a damaged Macbook Pro screen since June 2022 and nothing has been done since I made the claim. Last year I dropped my hard drive, and after sending it off to get assessed and having to pay for the diagnosis, they then told me I am not covered for data recovery! I don't really get why I'm paying for a policy as it appears that nothing is covered...what an awful company. They just take your money and give you hell! The positive reviews here are of people who have, fortunately, not had to make a claim yet...God forbid you ever do have to! I have had to resort to now buying another Macbook Pro so I can commence work. So what was the point of me getting insurance with these crooks?? The only time they answer you is on here in public in order to fool those reading these reviews that they do value their customers and want to help. Even after answering one of my reviews they have still yet to action anything. I have sent them 4 different engineer reports detailing the damage but I'm still waiting for something positive to happen. I wish Watchdog was still on TV as this awful organisation should be exposed there. I will ensure that I spread this on all forms of social media and see if I can go to small claims court or something. Please do not take out any insurance with them, and steer clear of Davis Group in general, I can't stress this enough. My experience has been the worst nightmare you can imagine. Reviewed on: 29th November 2022

Avoid at all costs!

Avoid this company

My equipment has been stolen from my car (boot) - very secure car BMW 5 2017 that was no signs of brake in. I spoke to police office who told me that car can easily be open with different devices that thief can uses , copying signal or using software to unlock the cars locks. That insurance company told me that they won’t cover any stolen equipment if there is no signs of breaking in. Ridiculous !!! Absolutely avoid them Reviewed on: 23rd December 2021

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