Smart Money People Logo

Voting in the Consumer credit awards 2025 is open - Vote here

Share this page

Saffron Building Society reviews

Saffron Building Society Logo
Rated Excellent 4.59/5

Saffron Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

What is this?

These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion

What is this?

These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Consumer Guardian
See more on their website

Review summary

People rate this company as Excellent based on 5,362 product reviews

Average score of 4.59/5
5 star
80%
4 star
11%
3 star
4%
2 star
2%
1 star
3%
Reviews for Saffron Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

Great rate and easy to set up ISA

Great rate and easy to set up ISA

Savings
Verified source 5th July 2025

Latest negative rating

1/5

ISA Transfer

Advertised that an ISA transfer could be completed 'On Line'. Having open an account On Line, I was told you could only transfer in Branch or by Post.

Savings
Verified source 30th June 2025

About Saffron Building Society

Saffron Building Society are a mutual organisation and have a number of branches throughout Essex, Hertfordshire and Suffolk.

Saffron Building Society’s roots go back to January 1849 when the 'Saffron Walden Second Building Society' was founded by Reverend John Marten.

Products offered by Saffron Building Society include savings, mortgages and equity release.

Saffron Building Society at a glance

Contact details

Website
Visit provider website

Reviews for Saffron Building Society

Showing 11 of 5362 company reviews Last reviewed within 7 days

Great rate and easy to set up ISA

Savings 5th July 2025

Great rate and easy to set up ISA

Verified source
Rated Excellent 5/5
Read more product reviews

Excellent friendly service even for an out of towner!

Savings 5th July 2025

Excellent friendly service even for an out of towner!Great book video chat and interaction.will be back soonish

Verified source
Rated Excellent 5/5
Read more product reviews
  • 5/5

    Very helpful and accommodating,even when they were a...

    Very helpful and accommodating,even when they were about to close.

    Savings
    Verified source 5th July 2025
  • 5/5

    Ware is a local branch that I use regularly and alwa...

    Ware is a local branch that I use regularly and always have such a great experience

    Savings
    Verified source 5th July 2025
  • 4/5

    Good to go to the branch to take money out

    Good to go to the branch to take money out

    Savings
    Verified source 5th July 2025
  • 4/5

    Lovely local branch in Ware friendly staff

    Lovely local branch in Ware friendly staff

    Savings
    Verified source 5th July 2025
  • 5/5

    I visited Saffron Walden branch and kristine was ver...

    I visited Saffron Walden branch and kristine was very helpful and very friendly. Helped me eith my loyalty funding, i started again but needed help.... I visited Saffron Walden branch and kristine was very helpful and very friendly. Helped me eith my loyalty funding, i started again but needed help. Thinking of opening an ISA. Wasn't rushed and kristine gave me all the information I needed. I enjoy the face to face and one to one discussions. Never feel rushed or scammed and everyone is so helpful and lovely. I feel very welcomed. I'm grateful for thus branch and the staff in it. Read more Read less

    Savings
    Verified source 5th July 2025
  • 5/5

    Prompt transaction, very happy and friendly in the B...

    Prompt transaction, very happy and friendly in the Brentwood branch.

    Savings
    Verified source 5th July 2025
  • 5/5

    Went into the Royston branch to make a bank transfer...

    Went into the Royston branch to make a bank transfer and this was done easily for me. Always happy smiley faces at the Royston branch... Went into the Royston branch to make a bank transfer and this was done easily for me. Always happy smiley faces at the Royston branch and enjoy talking to the girls, their friendlyness makes my day. Read more Read less

    Savings
    Verified source 5th July 2025
  • 5/5

    Excellent local building society

    Excellent local building society

    Savings
    Verified source 5th July 2025
  • 5/5

    Withdraw savings

    Came into withdraw some money from a savings account. Nicola was very friendly and helpful.

    Savings
    Verified source 5th July 2025

    Products from Saffron Building Society

    Showing all products offered by Saffron Building Society

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice