Saffron Building Society Reviews
The Saffron Building Society is a regional building society which has branches and agencies in the East of England. Smart Money People is the place for Saffron Building Society reviews. Read and write reviews to help increase trust and transparency in Fin...
READ MOREThe Saffron Building Society is a regional building society which has branches and agencies in the East of England. Smart Money People is the place for Saffron Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.
Overall Rating
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Saffron Building Society Products 1,442
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Savings rates are poor. Commercial banks provide better! Antiquated manual processes and staff at customer centre can;t deal with all accounts. No savings account that moves with the base rate.
Reviewed on 22nd June 2022Saffron Member
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Great how I could upgrade my account and make a faster payment withdraw over the phone in a few minutes. This is first rate service, which puts many larger organisations to shame. Well done!
Reviewed on 21st June 2022Saffron Member
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Very efficient but easy to deal wirh
Reviewed on 21st June 2022Saffron Member
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Helpfull and professional
Reviewed on 20th June 2022Saffron Member
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helpful
Reviewed on 20th June 2022Saffron Member
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Had forgotten my online account user no. Wanted to be reminded what it was. Took 5 days to send me a reminder letter. Very slow.
Reviewed on 20th June 2022Saffron Member
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I requested certificates of interest. This was quickly organised and I received them in the post within a few days.
Reviewed on 20th June 2022Saffron Member
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I have always found your staff friendly and helpful, both in branch and on the phone, I just wish you had an office in Huntingdon!
Reviewed on 17th June 2022Saffron Member
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Saffron were very quick to respond to my needs
Reviewed on 15th June 2022Saffron Member
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No more to say really, except that you are doing everything right in my experience and I am happy to recommend you to friends & family
Reviewed on 15th June 2022Saffron Member
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Everything they helped me do what I needed to do and very efficiently too
Reviewed on 14th June 2022Saffron Member
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Knowledge of staff with regard to products.
Reviewed on 14th June 2022Saffron Member
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the persons were all very good. My problem/complaint is that for ages now I have been unable to pay cheques into my account after 12 noon. The reason I have always been given is its down to your bank. Why don't you change banks then ?
Reviewed on 14th June 2022Saffron Member
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helpful
Reviewed on 14th June 2022Saffron Member
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The person I spoke to. I have always found the people I speak to at Saffron Walden Building Society to very helpful, friendly and efficient. There should be more ways to do things such as changing address online.
Reviewed on 14th June 2022Saffron Member
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Contact handler was very helpful and forwarded requested paperwork.
Reviewed on 14th June 2022Saffron Member
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Quickly got through to very pleasant lady who was very clear and helpful
Reviewed on 12th June 2022Saffron Member
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Question answered in easy understandable manner
Reviewed on 7th June 2022Saffron Member
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Sorted out online access problem quickly and easily.
Reviewed on 6th June 2022Saffron Member
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When accounts mature and monies to go to new bond should be actioned on day of maturity and follow up by customer not required
Reviewed on 6th June 2022Saffron Member
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