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Saffron Building Society: Savings reviews

4.84
Based on 7,217 reviews, last reviewed 20th Aug 2026
19% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Always great service and friendly staff in Royston. Always great service and friendly staff in Royston. Reviewed on: 20th August 2026
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Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (7217)

All sorted with one call

5
I telephoned to ask a question, not only was question answered but the young man sorted out what I needed to do for me Reviewed on: 21st June 2024

Good regular saver rates

4
Everything has gone smoothly. They've got some good regular saver rates, but their easy access account rates aren't fantastic. Reviewed on: 21st June 2024

Renewed a fixed account.

5
I was sent a message to renew a fixed account. Instructions said to select 'maturity options' but there was no option. I messaged about this but received no reply. The next day I checked and the option button was there. Reviewed on: 21st June 2024

Unreliable banking experience, poor communication

1
Saffron closed my new account w/o any Comms & sent vague email about withdrawal. I suspected security breach. Asked Saffron twice, you told I wasn't eligible to open the acct. Why not inform cust while opening acct? Why take a week to act?I'm disappointed with very laissez faire attitude. No response to my 13 June2024 email Disappointed Reviewed on: 21st June 2024

Easy to apply for and set up account.

4
Easy to apply for and set up account. Reviewed on: 21st June 2024

Very helpful - pleasant experience.

5
Very helpful - pleasant experience. Reviewed on: 21st June 2024

Account closed without warning

2
My last experience was getting an email from you telling me my withdrawal had been processed. Given I hadn't made one I was a tad worried, until I logged in and found you'd closed my account without warning. Apparently I didn't qualify for a member account as I hadn't been a member on some date in 2023, which I was a bit miffed by as I've had accounts with you on and off for years (although I've long lived in Yorkshire I was formerly in Essex, hence the connection). Reviewed on: 21st June 2024

The Royston Saffron BS

4
There is a branch near where I live and the staff are always kind and helpful. The products are competitive too, and offer a good rate of interest on the savings accounts. Reviewed on: 21st June 2024

Small business savings

5
We are a small business and have started a savings account the rate is very good which means we get a good return on our investment. Reviewed on: 16th June 2024

Consumer facing technologies seem to work OK.

5
Consumer facing technologies seem to work OK. I have experienced queuing with the Telephone 0800 and abandoned a call . Reviewed on: 15th June 2024

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