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Saffron Building Society: Savings reviews

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4.76
Based on 6,371 reviews, last reviewed 5th Apr 2026
111% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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3%
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2%
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2%

Latest highest rating:

5

Honest Revenue Sometimes it can be difficult to get to speak to somebody on the phone, but when I speak to somebody there help and product knowledge is excellent Reviewed on: 5th April 2026
John Worboys 's avatar
John Worboys

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6371)

Savings Review

4
When our passbook arrived in the post the envelope had not been stuck down properly and the envelope was completely open! Luckily, the passbook and other contents were still inside. Reviewed on: 25th April 2023
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Saffron Member

Savings Review

5
He was excellent Reviewed on: 19th April 2023
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Saffron Member

Savings Review

1
Have to put up with the nonsense. Have your managers anything between their ears or is lack of customer care part of the CV requirement? Reviewed on: 19th April 2023
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Saffron Member

Savings Review

5
The staff are always happy to help with any query and make sure you are satisfied with everything. The only improvement I can think of would be to allow online transactions from the Easy Access Account to a nominated account. Reviewed on: 18th April 2023
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Saffron Member

Savings Review

4
Secure mail ensured written record of actions Reviewed on: 18th April 2023
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Saffron Member

Savings Review

5
Knowledgeable Charing Reviewed on: 18th April 2023
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Saffron Member

Savings Review

4
I liked that I wasn't held in a queue on thr telephone and got virtually straight through to speak to someone Reviewed on: 17th April 2023
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Saffron Member

Savings Review

5
Everything explained very well and could not have done more to help. Reviewed on: 17th April 2023
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Saffron Member

Savings Review

5
Very helpful and understanding Reviewed on: 17th April 2023
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Saffron Member

Savings Review

5
Efficient helpful and fast service. Reviewed on: 17th April 2023
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Saffron Member

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