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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Car insurance

Got a rediculous quote from previous insurer.looked up saga via go compare and the policy matched all my needs. Reviewed on: 8th September 2025

Good website, keen price but are must be taken when...

Good website, keen price but are must be taken when deciding non the level of cover. Reviewed on: 8th September 2025

Windscreen replacement

Stone chip with cracking resulted in windscreen requiring replacement . Claim dealt with quickly as MOT of vehicle was imminent. Charlie? was very efficient and professional , setting up sensors correctly after windscreen replacement. Thank you Reviewed on: 8th September 2025

New car insurance policy

Easy to obtain a quote, easy to add additional items, clear explanation. Certainly not the cheapest but compared well with other providers offering the level cover I was looking for. Reviewed on: 7th September 2025

Cheaper than anyone else.

Cheaper than anyone else. Excellent service when I've needed to get in touch. Would highly recommend Reviewed on: 7th September 2025

Offered good renewal for price.

Offered good renewal for price. People on phone when contacted were exceptionally helpful. Reviewed on: 6th September 2025

Easy renewal a couple of quid more than last years i...

Easy renewal a couple of quid more than last years insurance which was cheaper than other quotes i had recived Reviewed on: 6th September 2025

Great price and cover options, also easy to contact...

Great price and cover options, also easy to contact on line. Contacted to make slight amendment to policy and so easy to navigate. Reviewed on: 6th September 2025

Good services & value for the cover

Good services & value for the cover Reviewed on: 6th September 2025

Good price currently.

Good price currently. Had good experience in the past. I left because they became uncompetative price wise but now I’m back! Reviewed on: 6th September 2025

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