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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11377 reviews)

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4.83

Based on 11,376 reviews, last reviewed 20th Sep 2026

84800% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Contacted via phone to change credit card details. Contacted via phone to change credit card details. operator was fast and arranged details. Also paid car insurance and managed to get a cheaper deal. Reviewed on: 20th September 2026

Latest lowest rating:

1

Ain't got a clue they add lower amounts what you veh... Ain't got a clue they add lower amounts what you vehicle is worth even though car is with alot more am leaving them after 2 years of failings and cos... Read more Reviewed on: 1st September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11377)

Love the fact you speak to a human being.

Love the fact you speak to a human being. The fact that they listen and that you appear to value customers who are loyal and wish to be able to stay with you, Reviewed on: 1st October 2025

A recent telephone call was very helpful.

A recent telephone call was very helpful. I was enquiring about a reduction in premium. Reviewed on: 1st October 2025

The best insurance company with very affordable prices.

The best insurance company with very affordable prices. Reviewed on: 1st October 2025

Excellent cheapest premiums for over 50's

Excellent cheapest premiums for over 50's Reviewed on: 1st October 2025

Great Service

Saga are easy to deal with, either online or over the phone. In my experience I have found the customer service to be very good and the staff friendly and knowledgeable. Reviewed on: 30th September 2025

Saga so good

Saga was my first choice insurance provider for car& home insurance. Fast friendly service whenever I had to call on them. Reviewed on: 30th September 2025

Saga no longer good value for car insurance

Car insurance premiums have generally decreased this year but mine with saga has increased by approximately 30%. I have regrettably moved to another supplier after 7 years Reviewed on: 30th September 2025

Good quote and easy procedure.

Good quote and easy procedure. It was very straightforward application process. No problems encountered and completed within minutes. Reviewed on: 30th September 2025

Understanding, patient, helpful staff

I had difficulty accessing my account online to make changes to my insurance. Knowledgeable, patient staff made it easy to deal with matters over the telephone. Reviewed on: 30th September 2025

A trouble free insurance claim

I recently made an insurance claim, the first claim I've made in 30 + years. I was very impressed from the moment I made the first call to Saga, informing them of my accident, to the final day I picked up my repaired car, it was handled so profesionally and made it so easy for me. Reviewed on: 30th September 2025

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