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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Excellent communication on the phone , no fuss just...

Excellent communication on the phone , no fuss just continued with my previous insurance on Direct Debit Reviewed on: 5th September 2025

The staff are vey friendly when you telephone them t...

The staff are vey friendly when you telephone them they always go that exra mile and they remember speaking to you Reviewed on: 5th September 2025

Excellent service

I had an accident and they did everything they could to help me a support through the process Reviewed on: 5th September 2025

Best car insurance prices

2 cars insured, best prices and excellent service. Reviewed on: 5th September 2025

Takes to long to answer phone

Been dealing with Saga for some years off and on. The only really frustrating factor is waiting so long for one of their team to answer the phone. Hearing that your call is important than waiting for 15 minutes plus makes it very frustrating Reviewed on: 5th September 2025

always friendly and helpful listen to you explain th...

always friendly and helpful listen to you explain things clearly. like the options they give you eg 3 year fixed prices but with opt out they don’t penalise older drivers either Reviewed on: 5th September 2025

Quality cover at a quality price Saga every time

Took out saga plus car insurance 3 years ago , and have kept a fixed price for the last 3 years. Decided to buy a new car recently and was able to change over my policy at no extra cost, renewed this September for another 3 years and the price was less than£10 on top of the quote I had 3 years ago. The service and cost , plus the excellent cover make my choice of saga for my insurance top of the list every time. Reviewed on: 5th September 2025

Secure Confidence

I value the Saga reliability and the confidence this gives me. Reviewed on: 5th September 2025

Very helpful and friendly on the telephone.

Very helpful and friendly on the telephone. Didn't have a long wait either. Reviewed on: 5th September 2025

no problems,

no problems, but only transferred recently, what more can I say Reviewed on: 5th September 2025

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