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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Being able to speak to someone helps enormously.

Being able to speak to someone helps enormously. Very good value for money. I am 82 years old. Reviewed on: 14th August 2025

Good experience keeps me updated

Good experience keeps me updated Reviewed on: 14th August 2025

Saga provide an excellent service - very helpful and...

Saga provide an excellent service - very helpful and good value for money Reviewed on: 14th August 2025

Accident.

Excellent service when car was written off in January this year. Reviewed on: 14th August 2025

Found the site easy to use and would recamend to fr...

Found the site easy to use and would recamend to friends and family Reviewed on: 14th August 2025

Simple to use website for quotation and competitive...

Simple to use website for quotation and competitive price Reviewed on: 14th August 2025

Excellent Service

Unfortunately, I had to make an insurance claim. It was a ‘no fault’ claim. Saga couldn’t have been more helpful. My car was repaired and returned to me in two weeks . I was provided with a loan car. Could not have asked for better service. Reviewed on: 14th August 2025

Purchased a 3 year package excellent.

Purchased a 3 year package excellent. Staff very helpful. Reviewed on: 14th August 2025

Reliable in their services and the customer service...

Reliable in their services and the customer service are top notch. Reviewed on: 14th August 2025

Saga knows best

I was looking for a car insurance company who's prices were better than my current provider and all of SAGs optsuoted me to a T Reviewed on: 14th August 2025

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