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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.86 (7631 reviews)

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4.86

Based on 7,631 reviews, last reviewed 8th Sep 2025

213200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Windscreen replacement Stone chip with cracking resulted in windscreen requiring replacement . Claim dealt with quickly as MOT of vehicle was imminent. Charlie? was very eff... Read more Reviewed on: 8th September 2025

Latest lowest rating:

1

What happened to saga insurance? What happened to saga insurance? that use to be such a good company to deal with now they just pathetic and totally amateurish. I did not receive my ... Read more Reviewed on: 4th September 2025

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Car insurance reviews (7631)

no price increase

always on the end of phone if needed, never had a problem Reviewed on: 4th September 2021

Administration 'appiness!

Fantastic! Called to change my insurance as I have changed vehicle. Expecting an administration charge but this has now been done away with. This is an insurer leading the way, not following the leader. So easy to deal with and friendly helpful colleagues. Task completed with 100% satisfaction in a 5 minute call. Thanks to all at Saga. Reviewed on: 4th September 2021

3 Year lock

I was given a very good quote in 2019 and quote was held for 3 years. Even though I was guaranteed this quote I did not have to renew with Saga. I decided to renew. Reviewed on: 4th September 2021

Saga, a company I have confidence in.

Every aspect of my dealing with Saga is with people who obviously have pride in their job and the service they are giving….clear, considered, friendly, professional and very straightforward. Reviewed on: 4th September 2021

Human service

Not only is the insurance tremendous value but it’s also a very human friendly system to deal with from a customer point of view. It feels like someone has actually thought through each step of customer contact with Saga- it gives such a sense of confidence and trust and fairness, which is a rare experience in insurance these days! Reviewed on: 4th September 2021

best for price and the cover it provides

just thankful for the piece of mind that it gives me. Reviewed on: 4th September 2021

Easy to set up.

I have had no issues with Saga. Friendly and helpful staff. Reasonable prices. Reviewed on: 4th September 2021

Excellent customer service

I was unfortunate to be involved in a third party accident recently, the claim was handled very quickly and effectively by Saga staff over the phone. I was very satisfied with the outcome. Reviewed on: 4th September 2021

Amazing service

Wow had many other car insurance before, but Saga have been amazing. Very easy to get through to the right people to deal with your inquiry. Policy covers everything and good price value for money. Great friendly customer service. Would definitely recommend to others! Reviewed on: 4th September 2021

No hassle

Easy to deal with, they really listen Reviewed on: 4th September 2021

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