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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

very professional

very professional and friendly with competent advice Reviewed on: 26th September 2025

all good everything was clear and understandable

all good everything was clear and understandable Reviewed on: 26th September 2025

Excellent customer service

When ever I have rang to add family members onto my car insurance if they have needed to borrow my car. it has been very easy The customer service is fantastic, and the call operaters are very pleasent to deal withThank you Reviewed on: 26th September 2025

Happy Customer.

Saga is quick and easy to use, great value for money. Reviewed on: 26th September 2025

Can’t be bad!..

I haven’t had to make a claim ( thank goodness) but I have been delighted with the price of the renewal on both of my car policies and the price has come down. Now, that can’t be bad! Reviewed on: 26th September 2025

Always good customer service and value for money

Always good customer service and value for money Reviewed on: 26th September 2025

Very friendly customer service.

Very friendly customer service. Helpful and efficient Reviewed on: 26th September 2025

Confidence in SAGA.

I have been a SAGA car insurance holder for many years with my new car insured since 2019. I am happy with the support from the management system and will continue to use this company as long as I continue as a vehicle driver Reviewed on: 26th September 2025

A hassle free renewal process.

Renewal proposals are timely and clear and the 3 year fixed price feature makes it a hassle free process. Reviewed on: 26th September 2025

Professionalism good service and friendly understand...

Professionalism good service and friendly understanding Reviewed on: 26th September 2025

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