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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Easy process / value for money

Easy to navigate the website, clear to see add ons and cost so nothing ambiguous. The quote organically emailed to me was the same as when I accessed the website. Very good value for money .. saving over £180 from previous insurance. Also I have had no other insurers arrange the transfer of my no claims information, this was a first and a very welcomed change. I have already recommended this company regarding car insurance. Thank you! Reviewed on: 7th October 2025

My car insurance has gone down again!

My car insurance has gone down this year again - and renewed automatically so no need to make contact as no changes in my circumstances! Reviewed on: 6th October 2025

Excellent Service.

Have been very supportive on the few occasions I have had to report an accident. Claims have been dealt with very promptly and efficiently. Cannot praise Saga more. Reviewed on: 6th October 2025

Fantastic customer service and price

Fantastic customer service and price Reviewed on: 6th October 2025

Thanks for helpful service

Like the fact we can keep same price for 3 years . Very helpful when we needed to replace windscreen and asked if we could still have heated screen which was honoured. Overall seem to be very helpful so far , Thankyou Reviewed on: 6th October 2025

Excellent car insurance

Excellent customer service good car policy Reviewed on: 6th October 2025

Move made easy with a nice surprise

When we moved Saga made the transition very easy and sorted me with a very good price Reviewed on: 6th October 2025

Good customer service engagement, a reasonable exper...

Good customer service engagement, a reasonable experience but multiple quotes for different types of policy can be a little confusing and frustrating. Reviewed on: 6th October 2025

Fantastic price!

Went on a comparison website to pick car insurance and Saga came out on top, so I rang Customer Service and was offered a fantastic price, so I accepted and paid for my car insurance all in one go. Reviewed on: 6th October 2025

Saga Plus car insurance covers everything and price...

Saga Plus car insurance covers everything and price confirmed for 3 years is a great offer . Not the cheapest insurance around , but probably the best total coverage. Reviewed on: 6th October 2025

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