Great savings account, easy to open online and I like the online app. It's easy to use and you can find everything you need really easily too

Santander offer interest rates similar to their competitors and the app is intuitive and straightforward to navigate. In my opinion the app would be easier... Santander offer interest rates similar to their competitors and the app is intuitive and straightforward to navigate. In my opinion the app would be easier on the eye if there was a 'dark mode' option. Read more Read less

Very satisfied, Santander have always been great in terms of service.

Statement is very clear and there is a local branch if I need to speak face to face with someone.

I've used Santander for years - they're easy accounts to use with no fancy extra frills (unless you want them), and they just do what... I've used Santander for years - they're easy accounts to use with no fancy extra frills (unless you want them), and they just do what they say on the tin. The customer service is excellent and I have no complaints about them at all. Read more Read less

I strongly advise against using Santander Home Insurance, especially if you're in Spain. Their communication is non-existent – it's practically impossible to reach anyone when... I strongly advise against using Santander Home Insurance, especially if you're in Spain. Their communication is non-existent – it's practically impossible to reach anyone when you need help. Emails go unanswered, phone calls get you nowhere, and you’re left completely in the dark. When it comes to filing a claim, prepare for total frustration. They always find a way to deny it, no matter how valid it is. It feels like they are just looking for excuses not to pay out, and they blatantly ignore you in the process. Trying to cancel the policy? Good luck. They make it as complicated and drawn out as possible, clearly hoping you’ll just give up so they can keep charging you. This company is a complete waste of money. They take your premiums but provide zero service or support. I regret ever signing up and would never recommend Santander Home Insurance to anyone. Stay away – this company is a scam in disguise. Read more Read less

I have been with this bank for 38 years and to be honest they are not that helpful with loyal customers. Been turned down twice... I have been with this bank for 38 years and to be honest they are not that helpful with loyal customers. Been turned down twice for a loan with them. never had an overdraft or been in a bad financial Read more Read less

Title: After 5 years of loyalty, Santander turned their back on me when I needed them the most. I’ve been a loyal customer of Santander... Title: After 5 years of loyalty, Santander turned their back on me when I needed them the most. I’ve been a loyal customer of Santander for over 5 years. I’ve always done everything by the book: my salary has been paid into this account every single month, I’ve made regular deposits, never had any issues, and always trusted this bank with my finances. But now, when I’m facing a serious issue involving an international company that fraudulently took my money — and I have clear proof that I am entitled to get that money back — Santander has done absolutely nothing to help. No support. No interest. No protection. They simply don’t care. Instead of assisting a long-term, responsible customer in a time of real need, they’ve completely abandoned me. Five years of trust and loyalty, flushed down the toilet. When it really mattered, Santander showed their true colors: they’re only there when things are easy — when something goes wrong, you’re on your own. This is not a bank you can rely on. If you care about your money and peace of mind, stay far away from Santander. I’m deeply disappointed, frustrated, and honestly disgusted by how I’ve been treated. Read more Read less

Don't use Santander. My re-mortgage application took 5 months (and still ongoing). Santander is basically a thief, they put me on high variable interest rate... Don't use Santander. My re-mortgage application took 5 months (and still ongoing). Santander is basically a thief, they put me on high variable interest rate (8%) and keep delaying process to steal more money. Absolutely don't recommend. Read more Read less