Santander Everyday Current Account Reviews

  Ratings based on 94 reviews       Last review 1 week ago    

Santander Everyday Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Santander Everyday Current Account reviews to find out what life as a Santander customer is really...

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Santander Everyday Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Santander Everyday Current Account reviews to find out what life as a Santander customer is really like. And remember, if you are a Santander customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Santander Everyday Current Account reviews. Together, we can make financial services work better for everyone.

Overall Rating

Great

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5

Santander Review Insight

What are people saying in their reviews?

Customer Service

38% of feedback is Process related

Customer profile

Top Age Profile: 35-44

Top Channel Preference: Online

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Your Everyday Current Account Reviews

94 reviews

Review Santander's Everyday Current Account now

Account has been locked not due to my error and I can't get through to them

Account has been locked not due to my error and I can't get through to them. On hold for over an hour tried a few... Read more

Account has been locked not due to my error and I can't get through to them. On hold for over an hour tried a few times.

No one has got time to be on the phone for that long these days when you randomly cut off your customers from using the app or login online.

The app is awful and extremely dated.

I'm not happy with them at all, wish I stuck with another bank.

Reviewed on 7th January 2022
Laurence Gough's avatar
Laurence Gough

Luke from Liverpool is a man child.

Santander has control freaks working their telephones. Luke was demanding, insulting, obnoxious and disrespectful. Just pathetic really. I’ll never use Santander again.

Reviewed on 21st October 2021
Daniel Henry's avatar
Daniel Henry

Hassle free.

Easy to bank with. Never had any issues. App is easy to use aswell.

Reviewed on 14th June 2021
CG's avatar
CG

My one and only issue is charges not being made 100% clear

Really lovely customer service both on the phone and my local Santander as well as all of the ones I've been in elsewhere in the UK. The charges however are not made very clear I don't think. Other than that my experience with this bank has been... Read more

Really lovely customer service both on the phone and my local Santander as well as all of the ones I've been in elsewhere in the UK. The charges however are not made very clear I don't think. Other than that my experience with this bank has been extremely positive and i would recommend them to anyone who asked me.

Reviewed on 15th April 2021
Amy Turner Rhodes's avatar
Amy Turner Rhodes

Daily bank

I switched to Santander 10 years ago. Very good bank

Reviewed on 18th March 2021
Louise Donnelly's avatar
Louise Donnelly

Decent honest banking

I have been with Santander for several years now and in all of that time I have had the fortunate experience of enjoying great customer service as well as being satisfied with my choice of products on offer to me from the... Read more

I have been with Santander for several years now and in all of that time I have had the fortunate experience of enjoying great customer service as well as being satisfied with my choice of products on offer to me from the bank.
The staff are very friendly, helpful and understanding of my needs when I make contact since I have disabilities.

Reviewed on 16th March 2021
Mario Heaton's avatar
Mario Heaton

BAD BAD UGLY SERVICE

Account was credited with transfer from another bank. The transfer was verified within hours and on the account it was labelled as pending. This pending was unchanged f8r 10 days inspite of numerous calls to customer service and fraud team. Both say... Read more

Account was credited with transfer from another bank. The transfer was verified within hours and on the account it was labelled as pending. This pending was unchanged f8r 10 days inspite of numerous calls to customer service and fraud team. Both say the money is there awaiting release by the computer. What a nonsense feedback. Each one tiu speak to put blame on the previous guy and they say it was not actioned previously and will immediately action it. NOTHING HAPPENS. Keep waiting and waiting and same nonsense was told . I dont know how these guys are earning their living. Is there someone there to check on them. Are they real. Finally we got so fed up with them that the referring bank is clawing the transfer. Closing the account is 100% option.
Wake up guys . Are you in deep coma .

Reviewed on 12th August 2020
M Ahmed 's avatar
M Ahmed

Customer service

This is two out of two experience with Santander . Their service , feedback and quality is appalling , and extremely poor communication among different sections of the bank. Feel their feedback is unreal, repetitive, boring and extremely... Read more

This is two out of two experience with Santander . Their service , feedback and quality is appalling , and extremely poor communication among different sections of the bank. Feel their feedback is unreal, repetitive, boring and extremely unprofessional. Throwing excuses and blaming each other for not doing the request or job properly. This behavior in unethical, unprofessional and causes dismay and resentment by the customer. Not tackling the real issue, importance of customer complaint and reason behind it and you feel their presence is artificial. Experience tells me that mistakes are human made and not computer generated.

Reviewed on 11th August 2020
M Janabi's avatar
M Janabi

Extremely helpful friendly bank

I find Santander suits my banking needs perfectly.I have been with them for at least 8 years now & they are so approachable & treat you with respect & compassion.I enjoy going into branch when I am in the town centre but equally I have found their... Read more

I find Santander suits my banking needs perfectly.I have been with them for at least 8 years now & they are so approachable & treat you with respect & compassion.I enjoy going into branch when I am in the town centre but equally I have found their on-line services have been great during the extraordinary recent months.

Reviewed on 9th August 2020
Elizabeth Widdows's avatar
Elizabeth Widdows

Good service

Everything you need with minimal hassle and great customer service

Reviewed on 8th February 2020
Dmurph's avatar
Dmurph

santander is a good banking company

I have never had any problems banking with Santander, I once got scammed and they managed to get the full amount of money that was taken back, I have been banking with Santander since the age of 16 and my mother also banks with Santander, it is a... Read more

I have never had any problems banking with Santander, I once got scammed and they managed to get the full amount of money that was taken back, I have been banking with Santander since the age of 16 and my mother also banks with Santander, it is a reliable bank.

Reviewed on 8th February 2020
ljbscarx's avatar
ljbscarx

Great value for money provided you don't overdraw

Free banking, including a pretty decent Web app and a very decent mobile app, means we can do all our banking online and still have access to a branch for special requirements. But don't go overdrawn - instead of charging interest at a percentage... Read more

Free banking, including a pretty decent Web app and a very decent mobile app, means we can do all our banking online and still have access to a branch for special requirements. But don't go overdrawn - instead of charging interest at a percentage rate, Santander bills you £1 a day regardless of the amount (more if you're overdrawn by more than £1200), even if you have an arranged overdraft facility. From April 2020 this is changing to an eye-watering 39.9% EAR.

Reviewed on 3rd February 2020
Immo Huneke's avatar
Immo Huneke

Santander, great for customer service

We have been customers of Santander for over ten years, this is down to the excellent customer service we have always received when calling them for any issue. The IOS app is easy to use and helps me to keep on top of my finances, the updates never... Read more

We have been customers of Santander for over ten years, this is down to the excellent customer service we have always received when calling them for any issue. The IOS app is easy to use and helps me to keep on top of my finances, the updates never cause any bug issues for me and I can easily access my accounts wherever I am.

Reviewed on 28th January 2020
Jo James's avatar
Jo James

The best

Great team. The best for me and good people.

Reviewed on 28th January 2020
Bobo's avatar
Bobo

Does What It Says On The Tin

Good reliable bank/account. Had no issues.

Reviewed on 28th January 2020
uwba111's avatar
uwba111

Few Features... and few problems.

I've had this account now for many years and have yet to experience any significant problems. Communication is good - alerts I am nearing my limit etc., apps and associated online banking experience works.

Reviewed on 13th January 2020
Gavin Cowell's avatar
Gavin Cowell

Easy to use app and great cash back offers

Transferred from HSBC a few years back and very happy i did as the app is so much easier to use. It shows your updated balance of what's in the account but what you actually have left to spend which i find really helpful. Then the bonus you can get... Read more

Transferred from HSBC a few years back and very happy i did as the app is so much easier to use. It shows your updated balance of what's in the account but what you actually have left to spend which i find really helpful. Then the bonus you can get cash back on a number of places like restaurants or on clothes or beauty outlets... it's fantastic!

Reviewed on 9th September 2019
Harlequinn87's avatar
Harlequinn87

Ok, nothing special

I have been with Santander for years and will be switching to another bank this year. Being a long standing customer doesn't get you any favors, there are too many options and offers for banking available it is definitely time to switch

Reviewed on 15th April 2019
sarah's avatar
sarah

Banking for everyone

Excellent service and advice for everyday banking. Future savings and retirement

Reviewed on 11th April 2019
everett harvey's avatar
everett harvey

great bank

Fantastic bank I would recommend santander to anyone.

Reviewed on 10th February 2019
bano's avatar
bano