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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,416 reviews, last reviewed 27th Apr 2026
69% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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Latest highest rating:

5

Called to speak about the type of accounts Scottish... Called to speak about the type of accounts Scottish provide. Spoke to a lady called June who helped me choose the type of account right for me and tol... Read more Reviewed on: 27th April 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3416)

Always a pleasure

5
The thing that I like most are the friendly and efficient staff and the fact that business can be conducted in privacy - not often found these days. Reviewed on: 3rd July 2025

Helpful, pleasant, staff

5
Paperwork dealt with quickly, very helpful assistant I spoke to on the phone. Reviewed on: 3rd July 2025

Honest, fair, organised

4
Great service to customer, particularly in your branches. The interest rates could be better though, compared with similar products by others. Reviewed on: 3rd July 2025

Excellent, friendly, good value

5
Lovely friendly staff in the Inverness branch. Good products (saving with ISAs). Excellent online management of my accounts. Reviewed on: 3rd July 2025

Sensible, honest, efficient

5
A building society was a new venture for me having dealt with only banks before. Everything was carefully explained, no hard selling, a sensible interest on my investment. Your colleagues were friendly and efficient. The whole process as simple. Brilliant. Reviewed on: 1st July 2025

Efficient, straightforward, reliable

5
The rates are good and there are not too many products which can be confusing. The products are easy to understand. Maturity options are straightforward and instructions are carried out without delay. Communication is good. My only complaint is that your office in Frederick Street is far too hot!. Reviewed on: 1st July 2025

Excellent

5
Thank you for your service - efficient as always. Reviewed on: 1st July 2025

Efficient, informative, competent

5
Postal application to transfer funds to new account - sufficient time given to consider options. First class return envelope provided (helps reduce postal delays. Updated passcards provided on matuurity - thank you for the efficient service. Reviewed on: 1st July 2025

In branch service review

5
Excellent, efficient, friendly service team in the Galashiels office. I have sad a Scottish BS account for about 10 years - I have on every occasion found the staff and service excellent. My recent dealing are based on those service experiences and not the interest rate, and the ability to speak with someone promptly is the reason I left where I was and moved my funds to SBS. Reviewed on: 1st July 2025

Excellent

5
Friendly and informative staff very helpful. Open a Branch in Dundee. Reviewed on: 27th June 2025

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