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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3196 reviews)

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4.90

Based on 3,194 reviews, last reviewed 9th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent Customer Service I phoned up to ask for some assistance and Audrey was extremely helpful and very friendly. Reviewed on: 9th March 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3196)

Superb, friendly, Knowledgeable staff

Love having a local branch - Staff superb. Reviewed on: 11th April 2025

Always Very Friendly

I do fell if one needs to discuss important money matters it would help if you could do so privately not in front/ reception area. Which is alright if you are only putting in money or taking out. Different situation if you are discussing important issues and people are sitting waiting directly behind you. Reviewed on: 11th April 2025

Efficient , Friendly, Helpful

Excellent service and well explained information. Reviewed on: 11th April 2025

In branch service review

Great service happy to recommend to others. Reviewed on: 11th April 2025

Efficient, helpful, local

There is a local branch where the staff are friendly and helpful. Reviewed on: 11th April 2025

Friendly, Efficient, Kind

Always helpful, very friendly, Staff are great. Reviewed on: 11th April 2025

Excellent, relevant and recommendable

Excellent experience and good friendly staff. Reviewed on: 11th April 2025

Great Service and value

Great knowledge a customer service, offer accounts with good interest rates. Reviewed on: 11th April 2025

Very Friendly and Helpful

I like the friendly and helpful way the staff are, I recommend "Lorraine" at the Glasgow Branch. A lovely Lass. Reviewed on: 11th April 2025

Excellent Easy

Very pleasant staff, very helpful and feel as though I'm not just a number. Reviewed on: 11th April 2025

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