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Scottish Building Society: Savings reviews

4.89
Based on 3,196 reviews, last reviewed 9th Mar 2026
34% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Above and beyond Shannan went over all the options available to us so efficiently, that it was easy for myself and my husband to make our decision on what we wanted to... Read more Reviewed on: 9th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3196)

In branch service review

5
A fabulous rate on the 1 year ISA. Reviewed on: 11th April 2025

Better than Skipton

5
Scottish, a better alternative to Skipton. Reviewed on: 11th April 2025

In branch service review

5
Handed my queries and transactions promptly and very helpful. Reviewed on: 11th April 2025

Local, Efficient, Scottish

5
Great staff and branch but no Kids accounts. Reviewed on: 11th April 2025

Competent and Straight forward

4
Only deal with Edinburgh branch but new passbook issued by Galashiels Branch - why?. Reviewed on: 11th April 2025

Friendly Society

5
Friendly ness of staff continue what doing. Reviewed on: 11th April 2025

Very Professional company.

5
Very helpful and polite Had to travel hour and half on bus to go to nearest branch. Reviewed on: 11th April 2025

It is excellent

5
Its local to me and I can talk with an advisor face to face. Reviewed on: 11th April 2025

Efficient, friendly and helpful.

5
I have had accounts with SBS for serval years now I am always impressed by the friendliness of the staff and they are very helpful instead of bring pushy. I prefer SBS and I can talk to a human face to face, they are a mutual and they are Scottish. Thank you for keeping your branch in inverness open. Reviewed on: 11th April 2025

A Hassle-free experience

5
SBS are continuing to use passbooks & Loriane are very efficient. Reviewed on: 11th April 2025

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