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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3417 reviews)

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4.91

Based on 3,416 reviews, last reviewed 27th Apr 2026

69% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Called to speak about the type of accounts Scottish... Called to speak about the type of accounts Scottish provide. Spoke to a lady called June who helped me choose the type of account right for me and tol... Read more Reviewed on: 27th April 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3417)

Excellent

Friendly and informative staff very helpful. Open a Branch in Dundee. Reviewed on: 27th June 2025

In branch service review

I sometimes struggle to understand saving and Kaia was very patient with me. Reviewed on: 27th June 2025

Good, Branch, Location

Better than the daily road location. Reviewed on: 27th June 2025

Thorough, Knowledgeable, Professional

I was very grateful to the branch staff to talk me though everything. Reviewed on: 27th June 2025

Very good, but this question is repetitive.

Answer phone promptly, Excellent service, Provide not online access to account. Good that you'll see client without an appointment. Reviewed on: 27th June 2025

Friendly, Accurate, Service

Staff there are friendly and well informed. Rates are competitive. Cant think of any improvements. Reviewed on: 27th June 2025

Good Customer Service

Helpful, Friendly staff at all times. Reviewed on: 27th June 2025

Excellent, Friendly, Local

The service was so good, I've have come to open a second account. Aberdeen branch staff were flawless in their manner and the information given. I feel very happy to have my account here. Reviewed on: 27th June 2025

Informative and Local

Opening an ISA was an easy process Sophie was very informed and listened to all of my qualms and questions. Reviewed on: 27th June 2025

Very Helpful Staff

The girl are always lovely here and answered all of my questions. Reviewed on: 27th June 2025

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