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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3196 reviews)

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4.89

Based on 3,196 reviews, last reviewed 9th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Above and beyond Shannan went over all the options available to us so efficiently, that it was easy for myself and my husband to make our decision on what we wanted to... Read more Reviewed on: 9th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3196)

Reliable, Trustworthy

Attended a group meeting in your Glasgow office - awareness of Fraudsters / Scammers "tricking" Members into releasing monies from their saving. Most interesting to all. Reviewed on: 11th April 2025

Very Good society

Very good service, made a phone call to get things done easy to deal with. Reviewed on: 11th April 2025

Friendly, Efficient

Helpful, friendly staff. A Scottish Building, Society. Reviewed on: 11th April 2025

Responds to enquires

Clients name has been mis recorded and used. And has concerns about end of life transfer. Reviewed on: 11th April 2025

Helpful, understanding, Professional

The staff were very friendly and welcoming. Everything was also explained very clearly. Reviewed on: 11th April 2025

Friendly, Approachable, Professional

Professional, No gimmicks. Local walk in branches, served by real people. Reviewed on: 11th April 2025

Local. Personal, Service

Accessible branch Passbooks Issues. Reviewed on: 11th April 2025

Friendly Polite Service.

I like being able to come into the branch and doing my business on a face to face basis. Staff all excellent polite and business like. Thank you. Reviewed on: 11th April 2025

In branch service review

I like the fact I can be in branch and speak directly with a staff member. Reviewed on: 11th April 2025

Friendly, Efficient, Understandable

Lovely staff, very efficient service. Reviewed on: 4th April 2025

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