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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,416 reviews, last reviewed 27th Apr 2026
69% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Called to speak about the type of accounts Scottish... Called to speak about the type of accounts Scottish provide. Spoke to a lady called June who helped me choose the type of account right for me and tol... Read more Reviewed on: 27th April 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3418)

Very Helpful Staff

5
The girl are always lovely here and answered all of my questions. Reviewed on: 27th June 2025

In branch service review

4
Wrote a letter, someone phoned back. Staff from your Aberdeen branch go in touch everything was sorted. Reviewed on: 27th June 2025

In branch service review

5
Friendly welcome to the office, as usual. Reviewed on: 27th June 2025

Top Class Service

5
As long as you keep a branch I will always use it as you see by my answers. Reviewed on: 27th June 2025

Local, Helpful, Informative

5
Good communication, easy to talk to someone on the phone, reasonable rates and great to have a local branch to talk to someone face to face. Reviewed on: 27th June 2025

Excellent

5
Able to deal with over the phone which is very good. Reviewed on: 27th June 2025

Friendly, Easy, Efficient

5
Easy to communicate. Shirley was very friendly. Reviewed on: 27th June 2025

Friendly, Very helpful

5
No branch or agency in Wick. Was given forms, details in inverness by helpful staff. Reviewed on: 27th June 2025

Quick, Efficient, Friendly

5
Natalie was quick and very efficient. Reviewed on: 27th June 2025

Shirley was Excellent

1
Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025

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