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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.88
Based on 2,849 reviews, last reviewed 4th Nov 2025
43% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Quick and courteous correction of my error. Opened new account and I made mistake in transaction. Messaged with explanation of error and corrected, without fuss, in 24 hours. Reviewed on: 4th November 2025
Alan D's avatar
Alan D

Latest lowest rating:

1

Shirley was Excellent Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2849)

Savings review

3
I miss the Saturday morning openings. Keep branches open. Less online banking Reviewed on: 9th August 2020
Savings customer's avatar
Savings customer

Galashiels branch review

5
Straight forward 2 page application form (others have required up to 7 pages!). Timely response. Polite and knowledgeable telephone support Reviewed on: 7th August 2020
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Galashiels branch customer

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Edinburgh branch review

5
Like the fact it's Scottish, but would like to see more support for Scottish nation. I like passbooks. Would like more interest banking availability too Reviewed on: 5th August 2020
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Edinburgh branch customer

Savings review

5
When applying to set up my fixed rate savings account, I found the process easy to access and Shirley was very helpful on the phone Reviewed on: 5th August 2020
Savings customer's avatar
Savings customer

Troon branch review

4
Would score top marks all round except I still haven't had my ID sent back (original items: council tax bill 20/21 and HMRC notice of coding 20/21) Reviewed on: 3rd August 2020
Troon branch customer's avatar
Troon branch customer

Galashiels branch review

5
Extremely helpful member of staff - Audrey Smith Reviewed on: 1st August 2020
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Galashiels branch customer

Savings review

5
Excellent service every time. Maybe improve your savings rates? Reviewed on: 1st August 2020
Savings customer's avatar
Savings customer

Galashiels branch review

5
Great customer service. Very helpful and courteous, everything you would expect from such a company Reviewed on: 29th July 2020
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Galashiels branch customer

Inverness branch review

5
Still able to do a paper application through the post Reviewed on: 28th July 2020
Inverness branch customer's avatar
Inverness branch customer

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