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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 2,945 reviews, last reviewed 2nd Jan 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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Latest highest rating:

5

Very good customer service Spoke to Katie in Savings twice today. She was extremely helpful and answered all my questions Reviewed on: 2nd January 2026
Susan Y's avatar
Susan Y

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2945)

Savings review

5
When applying to set up my fixed rate savings account, I found the process easy to access and Shirley was very helpful on the phone Reviewed on: 5th August 2020
Savings customer's avatar
Savings customer

Troon branch review

4
Would score top marks all round except I still haven't had my ID sent back (original items: council tax bill 20/21 and HMRC notice of coding 20/21) Reviewed on: 3rd August 2020
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Troon branch customer

Galashiels branch review

5
Extremely helpful member of staff - Audrey Smith Reviewed on: 1st August 2020
Galashiels branch customer's avatar
Galashiels branch customer

Savings review

5
Excellent service every time. Maybe improve your savings rates? Reviewed on: 1st August 2020
Savings customer's avatar
Savings customer

Galashiels branch review

5
Great customer service. Very helpful and courteous, everything you would expect from such a company Reviewed on: 29th July 2020
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Galashiels branch customer

Inverness branch review

5
Still able to do a paper application through the post Reviewed on: 28th July 2020
Inverness branch customer's avatar
Inverness branch customer

Galashiels branch review

5
Very friendly and helpful assistant. Always made to feel welcome. On the high street so easily accessed Reviewed on: 27th July 2020
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Galashiels branch customer

Troon branch review

5
It would be great if you could offer a current account Reviewed on: 27th July 2020
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Troon branch customer

Inverness branch review

1
The practice of opening a new account is very old fashioned - it is so easy to open one on the internet these days. Having to provide documentary evidence is also outdated, as is having a passbook. We have a lot of fixed term investments and no-one operates like that these days. Reviewed on: 24th July 2020
Inverness branch customer's avatar
Inverness branch customer

Edinburgh branch review

5
1) Scottish owned and operated 2) Decent enough rate in comparison to others on 3 year Fixed Rate Bond Reviewed on: 23rd July 2020
Edinburgh branch customer's avatar
Edinburgh branch customer

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