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Scottish Building Society: Savings reviews

4.91
Based on 3,458 reviews, last reviewed 10th May 2026
83% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I have nothing but excellent service from the Scotti... I have nothing but excellent service from the Scottish Building Society. Audrey Smith is always on hand to answer any queries I have, helpfully and p... Read more Reviewed on: 10th May 2026
Sara B's avatar
Sara B

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3458)

Scottish Building Society Branch Review

5
Pleasant staff on phone and in branch, excellent literature, competitive savings rates. Reviewed on: 1st March 2023

Scottish Building Society Branch Review

5
Cath from Galashiels branch has been an outstanding member of staff, she listened, digested and delivered the perfect outcome for me, she deserves recognition from Scottish Building Society for making me feel very valued. Reviewed on: 1st March 2023

Scottish Building Society Branch Review

5
Could do with a branch/phone managed monthly savings account again (Direct Debit). Reviewed on: 27th February 2023

Scottish Building Society Branch Review

5
We were very impressed with the welcome, excellent service, including info and advice on products. Great communication/very personable, which can be poor elsewhere nowdays! Reviewed on: 24th February 2023

Scottish Building Society Branch Review

5
I'm a new customer and was made to feel immediately valued by Lorraine. Everything sorted smoothly and explained clearly. Plus competitive interest rate on easy access. Reviewed on: 23rd February 2023

Scottish Building Society Branch Review

4
Polite, professional, old-fashioned and convenient way to do things. And OK, sometimes very good savings rates. Reviewed on: 20th February 2023

Scottish Building Society Branch Review

5
The service we have received has always been excellent. Staff are all friendly and patient. Could not ask for any more than that. Reviewed on: 20th February 2023

Scottish Building Society Branch Review

5
More variety of savings products with higher rates would be good. I would invest more and move more to Scottish Building Society then. Reviewed on: 15th February 2023

Scottish Building Society Branch Review

5
Your excellent staff ensure a very successful and highly respected Scottish Building Society. Reviewed on: 15th February 2023

Scottish Building Society Branch Review

5
I like the online and postal banking. Reviewed on: 14th February 2023

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