8194460 Scottish Building Society Savings reviews | 2946 reviews rated 4.87* - Smart Money People
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Scottish Building Society: Savings reviews

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4.89
Based on 2,946 reviews, last reviewed 3rd Jan 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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Latest highest rating:

5

Rachel was friendly and helpful when I enquired abo... Rachel was friendly and helpful when I enquired about my maturing ISA. Reviewed on: 3rd January 2026
Gareth B's avatar
Gareth B

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2946)

Edinburgh branch review

5
Keep doing what you are doing, great friendly staff. Pity no office nearer Livingston Reviewed on: 17th September 2020
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Edinburgh branch customer

Galashiels branch review

5
Friendly, welcoming, helpful staff (Galashiels and Dums) possibily more online access to accounts Reviewed on: 11th September 2020
Galashiels branch customer's avatar
Galashiels branch customer

Savings review

1
SBS neglected to send me the passbook for my Members 77 Bond (transferred from regular saver in May) I had to write to inform you about this in August. Passbook was then sent to me without an apology or explanation for the error Reviewed on: 10th September 2020
Savings customer's avatar
Savings customer

Savings review

5
Friendly staff who are unbelievably helpful Reviewed on: 9th September 2020
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Savings customer

Galashiels branch review

3
I asked for a small supply of second class pre-paid envelopes as I do not have access to internet banking? Reviewed on: 8th September 2020
Galashiels branch customer's avatar
Galashiels branch customer

Savings review

5
Local agency closure in Dumfries not welcome. Any telephone contact with main office has been very positive. Reviewed on: 7th September 2020
Savings customer's avatar
Savings customer

Galashiels branch review

5
Freepost address is a definite plus! Would have preferred you to have done an electronic ID check rather than require me to send you ID Reviewed on: 2nd September 2020
Galashiels branch customer's avatar
Galashiels branch customer

Savings review

4
Having to ger a certified copy of a bank statement or a cancelled cheque is verfy very difficult in these days of internet banking of Covid Reviewed on: 1st September 2020
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Savings customer

Savings review

5
Excellent service every time, maybe improve your savings rates? Reviewed on: 1st September 2020
Savings customer's avatar
Savings customer

Inverness branch review

5
Very efficient with account opening, competitive rates Reviewed on: 1st September 2020
Inverness branch customer's avatar
Inverness branch customer

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