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Scottish Building Society: Savings reviews

4.91
Based on 3,458 reviews, last reviewed 10th May 2026
83% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I have nothing but excellent service from the Scotti... I have nothing but excellent service from the Scottish Building Society. Audrey Smith is always on hand to answer any queries I have, helpfully and p... Read more Reviewed on: 10th May 2026
Sara B's avatar
Sara B

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3458)

Scottish Building Society Branch Review

5
Friendly staff, nothing is too much trouble. Reviewed on: 9th January 2023

Scottish Building Society Branch Review

5
I like the size of the Society and the personal touch of telephoning and a real person answering. Reviewed on: 9th January 2023

Scottish Building Society Branch Review

5
Could do with easier access to your branches and brokers, i.e. more branches. Reviewed on: 6th January 2023

Scottish Building Society Branch Review

5
I like the friendliness of the staff. Reviewed on: 6th January 2023

Scottish Building Society Branch Review

5
Staff are very friendly, helpful and very customer orientated. I enjoy going to the Galashiels branch. Reviewed on: 6th January 2023

Scottish Building Society Branch Review

5
Easier than others to apply on paper, i.e. non-digital, and long may it last. Reviewed on: 6th January 2023

Scottish Building Society Branch Review

5
Face-to-face, and staff are happy and smiling looking liked they enjoyed their job. Reviewed on: 5th January 2023

Scottish Building Society Branch Review

5
Very pleasant assistant who told me exacly the steps required to transfer account funds from others, efficient and courteous. Reviewed on: 5th January 2023

Scottish Building Society Branch Review

5
Easy to use, simple to understand products, passbook system is great for savings products. I don't need to manage often, only downside is interest is slightly lower than other providers. Reviewed on: 4th January 2023

Scottish Building Society Branch Review

5
Letter and phone contact is available. Reviewed on: 1st January 2023

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