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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,095 reviews, last reviewed 15th Feb 2026
42% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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Latest highest rating:

4

Face to face transaction. Face to face transaction. All went well. Reviewed on: 15th February 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3096)

Glasgow branch review

5
Form got posted out quickly. Branch service was good. Interest rate OK Reviewed on: 17th December 2020
Glasgow branch customer's avatar
Glasgow branch customer

Galashiels branch review

5
Your adviser was very helpful in telling me that 1% 1 year bond had been withdrawn but if I sent application in immediately it would be honored Reviewed on: 15th December 2020
Galashiels branch customer's avatar
Galashiels branch customer

Galashiels branch review

5
Were very helpful on phone and giving information re: 2 year fixed rate bond Reviewed on: 14th December 2020
Galashiels branch customer's avatar
Galashiels branch customer

Glasgow branch review

5
Easy to open an account with. Telephone answered promptly with friendly staff. Postal correspondence dealt with efficiently Reviewed on: 10th December 2020
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Glasgow branch customer

Glasgow branch review

5
Very friendly and clear explanation and polite. It's Scottish Reviewed on: 9th December 2020
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Glasgow branch customer

Glasgow branch review

5
Presentation 20/10. Service on the phone. Need to advertise more often - I only found you by chance reading rates in Telegraph. Rates have been lowered unfortunately Reviewed on: 8th December 2020
Glasgow branch customer's avatar
Glasgow branch customer

Galashiels branch review

5
Can speak to someone in branch by phone if you have any problems / queries - not stuck in automated queue like other banks. Reviewed on: 7th December 2020
Galashiels branch customer's avatar
Galashiels branch customer

Galashiels branch review

5
Straightforward. Very helpful lady - Audrey, clear forms and not many of them. Audrey phoned back when she said she would and had answers needed. Great product knowledge. Reviewed on: 3rd December 2020
Galashiels branch customer's avatar
Galashiels branch customer

Troon branch review

5
Like - efficient organisation. Professional, friendly staff. Could be better - more convenient branch location. Reviewed on: 2nd December 2020
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Troon branch customer

Edinburgh branch review

5
Great to find an account that you don't have to open and manage online. Good old cheque in post is good for me! Reviewed on: 30th November 2020
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Edinburgh branch customer

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