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Scottish Building Society: Savings reviews

4.89
Based on 3,163 reviews, last reviewed 27th Feb 2026
31% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Best Building Society Loraine most helpful great service, very helpful, caring Reviewed on: 27th February 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3163)

Savings review

5
1) Friendly phone / postal contact. 2) Quick service by post BUT interest rates compare poorly with other organisations - otherwise I would invest far more Reviewed on: 14th April 2020

Savings review

5
A national Society which seems local Reviewed on: 8th April 2020

Savings review

4
I don't understand why passbooks need to be issued for members bonds when no funds can be added or withdrawn during the term. A certificate would suffice. Reviewed on: 6th April 2020

Savings review

5
Very good building society. Very friendly staff and very efficient. Reviewed on: 6th April 2020

Savings review

4
The way the Society could do better is to open a branch in Kirkcaldy. I have to bank by post or get information by phone as I live so far away. However, customer service is very good. Reviewed on: 31st March 2020

Savings review

5
I like the idea of it being Scottish - can't think what could be improved on! Reviewed on: 30th March 2020

Savings review

4
Regular savings account - good interest rate. Initially ID which had been used with another BS was not accepted but pleased this was sorted out. Reviewed on: 26th March 2020

Savings review

5
Reliable, helpful, always dealt with as a human being. Patient and civil. Reviewed on: 24th March 2020

Savings review

5
Were helpful and kind when my husband died. Gave me good advice. Reviewed on: 1st March 2020

Savings review

5
Prompt, professional customer service, with full explanations of products Reviewed on: 13th February 2020

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