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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3937 reviews)

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4.91

Based on 3,930 reviews, last reviewed 16th Aug 2026

19% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Attentive , friendly, efficient no negative feedback Attentive , friendly, efficient no negative feedback Reviewed on: 16th August 2026

Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3937)

Good range of saving options and staff are friendly...

Good range of saving options and staff are friendly and helpful both in person and on the phone. A recent telephone query about ISAs answered quickly and clearly by a very helpful and personable staff member. Reviewed on: 20th April 2026

very helpful

Not too long to be answered. Audrey spoke clearly and was extremely helpful explaining the answers to my questions - everything was sorted out in a straightforward way. Reviewed on: 20th April 2026

Helpful and knowledgeable staff!

Helpful and knowledgeable staff! Comfortable seats and privacy appreciated: Reviewed on: 20th April 2026

Natalie was very impressive, so quick and efficient...

Natalie was very impressive, so quick and efficient helping me sort out my issue Reviewed on: 20th April 2026

Any time I visit they have been very helpful.

Any time I visit they have been very helpful. Audrey was friendly and gave me good advice. She recommended that I attend an open day where I would get advice on inheritance tax Reviewed on: 20th April 2026

Always there for us.We are always made welcome.

We are always made welcome. Staff know their business and can always answer our questions. They will provide important information to help us to reachthe right decisions. Always with a smile. Reviewed on: 17th April 2026

Very attentive and helpful staff member

Very attentive and helpful staff member Reviewed on: 17th April 2026

Once again an excellent experience in branch from Ge...

Once again an excellent experience in branch from Gerard who was professional, knowledgeable and helpful. Supported by Loraine who makes a mean cup of tea. Reviewed on: 17th April 2026

Cath,Audrey and Lorraine

Cath,Audrey and Lorraine are super helpful, polite and friendly. Always have a great chat with them. Very informative Reviewed on: 17th April 2026

My husband and myself had a very good experience wit...

My husband and myself had a very good experience with Audrey from the Galashiels branch. She was very professional and understood perfectly why we were there. She was very professional and friendly and we left knowing that she had fully executed our visit. Reviewed on: 16th April 2026

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