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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,178 reviews, last reviewed 4th Mar 2026
26% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Excellent Customer Service There was a glitch with the visibility of my online account and some conflicting information relating to the use of the account (hence the loss of a s... Read more Reviewed on: 4th March 2026
RH's avatar
RH

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3180)

In branch service review

5
Cara was pleasant and helpful and is forwarding tax info which you no longer send automatically. Well done. Reviewed on: 5th September 2025

In branch service review

5
I opened an accout they ran through all the options. Lots of information, very clear. Reviewed on: 5th September 2025

Frinedly and helpful

5
My branch is local the staff are very friendly and helpful. You issue a passbook. Saving rates are much the same as other establishments have been with the SBS for many years. Reviewed on: 5th September 2025

Very professional and frinedly.

5
The personal service we received. Reviewed on: 5th September 2025

Fabulous, Professional, Caring

5
Katie was kind, helpful and very professional. A real pleasure coming into the Scottish building society. Reviewed on: 5th September 2025

In branch service review

5
Priacy of the room is really good. Reviewed on: 5th September 2025

In branch service review

5
Very welcoming in branch top service. Reviewed on: 5th September 2025

Superb

5
Very helpful manager, quick service, I like the service!. Reviewed on: 5th September 2025

Good Frinedly service

5
Very knowledgeable, helpful staff explained products clearly after to see us without fixed appointment thank you. Reviewed on: 5th September 2025

In branch service review

5
I really appreciate being able to talk to a "real person" - so much is now press button for an automated service. Reviewed on: 5th September 2025

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