Voting in the British Bank Awards is now open! Share your feedback & enter our £1,000 prize draw.Vote now

Scottish Widows Reviews

Ratings based on 8 reviews Last review 3 months ago
3.38 / 5Good overall rating

Scottish Widow was created as an icon that confronted all the negative values associated with the word 'widow' and presented the positive values on strength, reliability, integrity, innovation and heritage. Smart Money People is the place for Scottish...

Read Full Description

Scottish Widow was created as an icon that confronted all the negative values associated with the word 'widow' and presented the positive values on strength, reliability, integrity, innovation and heritage. Smart Money People is the place for Scottish Widows reviews. Read and write reviews to help increase trust and transparency in Financial Services.

5 2
4 3
3 1
2 0
1 2

Your Scottish Widows Reviews (8)

Write a review
20th April 2018

Confusing

I've had reason to contact the company several times in the past three months. The customer service staff are always kind but never seem to know enough. I've been passed around from department to department in quest of answers to what are fairly...

Read more

I've had reason to contact the company several times in the past three months. The customer service staff are always kind but never seem to know enough. I've been passed around from department to department in quest of answers to what are fairly simple questions. Their literature, too, seems intended to obfuscate matters rather than to assist customers. They're very clear about where impartial advice can be obtained which is excellent. Altogether a very frustrating, albeit friendly, experience.

Write a review
27th July 2017

Decent Investment Service

I've been with Scottish Widows for about 10yrs. I have always found them helpful and regularly receive postal updates of my account. Never had any problems. I have a low risk stocks investment and have made a decent return given what I originally...

Read more

I've been with Scottish Widows for about 10yrs. I have always found them helpful and regularly receive postal updates of my account. Never had any problems. I have a low risk stocks investment and have made a decent return given what I originally invested.

Write a review
29th August 2015

Distressing

I was persuaded by an advisor at Lloyds TSB to start a pension with Scottish Widows. At the time I could barely afford it but it seemed sensible to start saving for my...

Read more

I was persuaded by an advisor at Lloyds TSB to start a pension with Scottish Widows. At the time I could barely afford it but it seemed sensible to start saving for my pension.

A couple of years later I was horrified to discover that there was now half the money that I had saved in the account. I was upset that money I had struggled to save had been halved.
I stopped payments and rang Scottish Widows who told me that there was nothing that I could do about it as it was a risk I took when I took the policy out.

In the great scheme of things it was a relatively small amount of money, but money that I could ill afford to lose.