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Smart Money Cymru Community Bank: Savings reviews

Name: Savings
Rating: 4.69 (50 reviews)

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4.69

Based on 50 reviews, last reviewed 26th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

2 star

Latest highest rating:

5

The app is great to navigate. The app is great to navigate. The interest rate is good too. Reviewed on: 26th March 2026

Latest lowest rating:

1

Disappointed 15 year shareholder Getting too commercial, and bragging about it on line. Not explaining the product being sold adequately. Forgetting the original ethos of credit union... Read more Reviewed on: 24th December 2025

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About this product

All Smart Money Cymru members have a saving account set up. If you also take out a loan, the repayment plan includes putting a little aside into your savings.

The account can be opened online and you can make contributions via your salary, Standing Order or by one-off debit card payments.

Smart Money Cymru’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Smart Money Cymru Community Bank before, you can also leave a review and share your experience.

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Smart Money Cymru Community Bank Savings reviews (50)

Smart and easy

So easy and straightforward to open the account. Very user friendly Reviewed on: 12th June 2025

Correspondence

Good, only send important correspondence Reviewed on: 12th June 2025

Quick and easy

No issues and straight forward when opening account Reviewed on: 12th June 2025

Simple user friendly site, nothing hidden

Simple user friendly site, nothing hidden Reviewed on: 12th June 2025

Really easy to save with and very good price

Really easy to save with and very good price Reviewed on: 12th June 2025

Safe savings

I have been with Mart money bank for many years and the service and benefits of saving with them is wonderful Reviewed on: 12th June 2025

Always given good advice given a good write up with...

Always given good advice given a good write up with information Reviewed on: 12th June 2025

Smart money are very reliable as a company they make...

Smart money are very reliable as a company they make everything easy and will help you in everyday life where this day and ageing everything is complicated Reviewed on: 26th May 2025

Up until Christmas I was happy with my savings.

Up until Christmas I was happy with my savings. But I increased my savings amount and then it started to pay off my loan instead of savings. I increased my savings for my holidays. I didn't realise they had done this for wks so I lost a chunk of savings. Contacted them said it was sorted. It wasnt again a few wks past and contacted them again. For a few wks it was sorted so didn't check it until tonight I.ve found last 4 wks they done the same again paying it off my loan so double payments and no savings and now I.ve lost half of my savings for my holidays. Because you can't get back what they have done by paying double loan and putting it back into savings. I aint happy at all. This money was to pay my holiday off now I.ve very short and not even my mistake but 3 times they have done it so will be taking my savings else where. Reviewed on: 9th April 2025

Reply from Smart Money Cymru Community Bank Hi Beverly, Thank you for taking the time to tell us about the issue you had. I can see that one of our Customer Advisors has amended your account to reflect your wishes. We apologise for any inconvenience this caused. SMC Response date: 10th April 2025

Excellent service from start to finish would highly...

Excellent service from start to finish would highly recommend smart money to friends and family Reviewed on: 2nd April 2025

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