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SmartSave: Savings reviews

Name: Savings
Rating: 4.77 (2549 reviews)

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4.77

Based on 2,549 reviews, last reviewed 22nd Jan 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

15%

Latest highest rating:

5

Invested fixed savings . Invested fixed savings . Carried forward to next year due to interest rate and feel good factor Reviewed on: 22nd January 2026

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024

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About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2549)

Review of the SmartSave, Savings:

Lack of personal contact by telephone with a custome...

Lack of personal contact by telephone with a customer adviser Reviewed on: 18th March 2024

Ease and efficiency.

The account was very easy to set up, and transfer of funds from elsewhere was efficiently carried out. Reviewed on: 30th January 2024

Good interest rate.

Good interest rate. wanted to add more money to account but was fixed & couldn’t open another account. Reviewed on: 30th January 2024

The rates are good, as is the customer service.

The rates are good, as is the customer service. Reviewed on: 30th January 2024

Excellent customer care & pleased with product

Excellent customer care & pleased with product Reviewed on: 30th January 2024

Stripped back service, but the price is right

It was very easy and quick to set up a fixed rate deposit account. I would have preferred a confirmation email or text to assure me that the funds had transferred in, but I was able to transfer in funds over the weekend and there's no arguing that the interest rate is market leading Reviewed on: 30th January 2024

Good rates and easy to open account

Good rates and easy to open account Reviewed on: 30th January 2024

Simples!!

Easy to set up the account and monitor through the year. Transfer into another product at the end of term took less than 5 minutes Reviewed on: 30th January 2024

Simple investing.

Simple investing. From registration to investment to withdrawal, I've found it very easy to complete these activities. SmartSave even contacted me a fortnight before my fixed term investment was due to mature to ask what I wanted to do with the money. Really low-friction customer journey. Reviewed on: 30th January 2024

Gives a boss account of itself

Good. Alas the interest rate rise after I had fixed my account, but it was very competitive at the time. Reviewed on: 30th January 2024

So straight forward

So straight forward and easy to use and transfer funds Reviewed on: 30th January 2024

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