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SmartSave: Savings reviews

4.77
Based on 2,549 reviews, last reviewed 22nd Jan 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Invested fixed savings . Invested fixed savings . Carried forward to next year due to interest rate and feel good factor Reviewed on: 22nd January 2026
Sheila C's avatar
Sheila C

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S

About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2549)

Review of the SmartSave, Savings:

Lack of personal contact by telephone with a custome...

5
Lack of personal contact by telephone with a customer adviser Reviewed on: 18th March 2024

Excellent customer service all round.

5
Excellent rates. Excellent communication, both prior to maturity of product and when I had a question. No pressure. Options clearly outlined. Reviewed on: 28th January 2024

Process for opening an online account is wonderfully...

5
Process for opening an online account is wonderfully clear and reassuring and gives all the necessary information to transfer funds, unlike other banks I tried. When I rang to check something, the phone was answered quickly and the person was extremely helpful and pointed out additional details I had not considered Reviewed on: 28th January 2024

Invest your money great rates

5
Reinvested my money again for another year good rates thank you Reviewed on: 28th January 2024

Quick and easy to set up with competitive interest r...

5
Quick and easy to set up with competitive interest rates Reviewed on: 28th January 2024

Easy to set up

5
So easy to set up and use. Excellent rates, very competitive. Reviewed on: 28th January 2024

Simple and straightforward to open an account

5
Simple and straightforward to open an account Reviewed on: 28th January 2024

Good customer service, great rates.

4
Good customer service, great rates. Reviewed on: 28th January 2024

This was the easiest account to be opened and within...

5
This was the easiest account to be opened and within few minutes all was done. Had the account number etc and on getting details I was able to transfer the funds and all done, funds were invested and earning interest.The staff were very helpful, fast and caring. Reviewed on: 28th January 2024

Smart Save, Smart Move

5
Very easy to use and best interest rates Reviewed on: 28th January 2024

Great saving rates

5
I opened a savings account with smart save. It was simple and had a competitive rate. I like having online access. Reviewed on: 28th January 2024