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Howden reviews

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Rated Good 4.35/5

Howden reviews

Unverified business

Review summary

People rate this company as Good based on 46 product reviews

Average score of 4.35/5
5 star
89%
4 star
4%
3 star
0%
2 star
0%
1 star
7%
Reviews for Howden have trended negatively over the past 90 days

Latest positive rating

5/5

Very easy to deal with

Very easy to deal with, answered questions as we went along. They made the process simple and straightforward.

{"display":"Jerry Rich","full_name":"Jerry Rich","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car Insurance
Jerry Rich 4th September 2024

Latest negative rating

1/5

Just moved house - £63 in admin charges

Just moved house. I was charged £63 in admin charges for my campervan insurance. If you think you are going to make any changes mid... Just moved house. I was charged £63 in admin charges for my campervan insurance. If you think you are going to make any changes mid policy, you really need to check their terms and conditions on admin charges, they are eye watering. This will include adding drivers, removing drivers, moving house. Be aware. Read more Read less

{"display":"Tom B","full_name":"Tom B","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1060629.png"}}'s avatar
Car Insurance
Tom B 21st September 2024

About Howden

Howden are a global insurance group who serve customers across the world in over 115 countries.

Howden began in 1994 with just three people. Today, it’s the world’s largest employee-owned insurance intermediary with 18,000 people.

Howden offer a variety of insurance products across motor, home, leisure, life, health and travel.

Howden at a glance

Reviews for Howden

Showing 11 of 46 company reviews

Just moved house - £63 in admin charges

Car Insurance 21st September 2024

Just moved house. I was charged £63 in admin charges for my campervan insurance. If you think you are going to make any changes mid... Just moved house. I was charged £63 in admin charges for my campervan insurance. If you think you are going to make any changes mid policy, you really need to check their terms and conditions on admin charges, they are eye watering. This will include adding drivers, removing drivers, moving house. Be aware. Read more Read less

Rated Terrible 1/5
Read more product reviews

Very easy to deal with

Car Insurance 4th September 2024

Very easy to deal with, answered questions as we went along. They made the process simple and straightforward.

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Howden Luton ( A Plan).

    The staff at Luton Howden are helpful and provide an excellent service.They are stop shop for all my insurance requirements across 5 policies. IThey work... The staff at Luton Howden are helpful and provide an excellent service.They are stop shop for all my insurance requirements across 5 policies. IThey work hard to get me the best deals from their range of insurers. Read more Read less

    {"display":"Jon A","full_name":"Jon A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Jon A 23rd August 2024
  • 5/5

    20years and still feel happy with there service

    I have used APlan now Howdan for around last 20years. I have 7different policies with them. A 10years ago went back to shopping around online.... I have used APlan now Howdan for around last 20years. I have 7different policies with them. A 10years ago went back to shopping around online. I got cheaper quote but they were not the same level of cover. Howdons are very helpful and informative. They are also proactive before renewals. I am always left happy after headline with them on each policy Read more Read less

    {"display":"Ian Goodwin","full_name":"Ian Goodwin","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Ian Goodwin 23rd August 2024
  • 5/5

    Probably the best car insurance company I’ve used!

    I recently had a car accident which was the third parties fault. I have been driving for 17 years & this was my first accident.... I recently had a car accident which was the third parties fault. I have been driving for 17 years & this was my first accident. I had no idea how the process works but Howden’s explained everything step by step to me so I could fully understand. They updated me on any progress which was so reassuring. They arranged for me to have a hire car through Kindertons who again, were incredible! I have recommended Howden’s to multiple people since my accident! Read more Read less

    {"display":"Sam S","full_name":"Sam S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Sam S 5th June 2024
  • 5/5

    Professional helpful service

    Always very helpful and professional. I like the reminder service also, helps me keep track of when the insurances need renewing. A-Plan make this very... Always very helpful and professional. I like the reminder service also, helps me keep track of when the insurances need renewing. A-Plan make this very easy for me for a competitive price. Thank you! Read more Read less

  • 5/5

    Very helpful and attentive broker

    Very detailed and personal approach. Really helpful with claims and with discussing valuations. This is high end insurance but competitive.

  • 5/5

    Excellent Insurance

    Great company very helpful staff great knowledge on products no pressure selling everything you need to know

    {"display":"Caz","full_name":"Caz","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Caz 22nd August 2023
  • 5/5

    Good company

    Always helpful, easy to contact, friendly staff members.

  • 1/5

    Shocking Service!

    Absolutely shocking service. They’re good until you need them, then they fall off the face of the earth and you don’t hear from them. I... Absolutely shocking service. They’re good until you need them, then they fall off the face of the earth and you don’t hear from them. I required a replacement vehicle after my car was written off in a non-fault accident. After 3 weeks without a vehicle, I was told I would need to hire my own vehicle and I would be fully reimbursed. This all started in early May, next weeks it’s August, and I’m still out of pocket by several hundreds of pounds. Not once have they contacted me with an explanation or an apology the only time I hear from them is when I call or email them and then your given some lame excuse with the promise that it will be sorted in a few days. Absolutely Shocking! I only gave one star as I wasn’t able to give no stars. Read more Read less

    {"display":"Mr Payne","full_name":"Mr Payne","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Mr Payne 26th July 2023
  • 5/5

    Great service over many years

    Great company. They provide excellent customer service and so we have been with them for many years. They help me keep track of my insurance... Great company. They provide excellent customer service and so we have been with them for many years. They help me keep track of my insurance renewal dates and offer across the market renewal options. Read more Read less

    Products from Howden

    Showing products offered by Howden