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Howden reviews

Howden Logo
Rated Good • 4.43/5

Howden reviews

Unverified business Last reviewed within 7 days
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Review summary

People rate this company as Good based on 57 product reviews

Average score of 4.43/5
5 star
89%
4 star
4%
3 star
0%
2 star
2%
1 star
5%
Reviews for Howden have trended positively over the past 90 days

Latest positive rating

5.00/5

Cracking prices and exceptional customer service

Howden Insurance Services are excellent all round. They're large enough to be able to provide consistently competitive insurance premiums, almost always lower cost than the... Howden Insurance Services are excellent all round. They're large enough to be able to provide consistently competitive insurance premiums, almost always lower cost than the leading price comparison sites, and yet still able to provide genuinely personal customer care. You can arrange your insurance by phone or in person at one of their well staffed local offices and you can keep all your insurance documents safe and sound in your own online document vault. Highly recommend to anyone looking for a cracking price and exceptional service. Read more Read less

{"display":"Kevin J","slug":"user1767450999","deleted_at":null,"created_at":"2026-01-03T14:36:39.000000Z","updated_at":"2026-01-03T14:36:39.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Kevin","last_name":"Jacobs","full_name":"Kevin Jacobs","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car insurance
Kevin J 22nd August 2026

Latest negative rating

2.00/5

Policy Renewal

Asked them to match another company quote on renewal and they refused. They lost the business.

{"display":"Cardiffdevil","slug":"user1549741128","deleted_at":null,"created_at":"2019-02-09T19:38:48.000000Z","updated_at":"2019-02-09T19:38:48.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":null,"last_name":null,"full_name":"Cardiffdevil","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
See more reviews for Howden products

About Howden

Howden are a global insurance group who serve customers across the world in over 115 countries.

Howden began in 1994 with just three people. Today, it’s the world’s largest employee-owned insurance intermediary with 18,000 people.

Howden offer a variety of insurance products across motor, home, leisure, life, health and travel.

Howden at a glance

Reviews for Howden

Showing 11 of 57 company reviews • Last reviewed within 7 days

Cracking prices and exceptional customer service

Car insurance • 22nd August 2026

Howden Insurance Services are excellent all round. They're large enough to be able to provide consistently competitive insurance premiums, almost always lower cost than the... Howden Insurance Services are excellent all round. They're large enough to be able to provide consistently competitive insurance premiums, almost always lower cost than the leading price comparison sites, and yet still able to provide genuinely personal customer care. You can arrange your insurance by phone or in person at one of their well staffed local offices and you can keep all your insurance documents safe and sound in your own online document vault. Highly recommend to anyone looking for a cracking price and exceptional service. Read more Read less

{"display":"Kevin J","full_name":"Kevin J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Really good experience with Howden on the phone.

Car insurance • 21st August 2026

Really good experience with Howden on the phone. All documents were sent to me very quickly. No pressure from them when I kept forgetting to send them my documents

{"display":"Iain M","full_name":"Iain M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Needed classic car insurance and gave a great quote...

    Needed classic car insurance and gave a great quote with better cover

    {"display":"Trevor","full_name":"Trevor","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Trevor 20th August 2026
  • 5.00/5

    Howden keep you up to date on the process of your bu...

    Howden keep you up to date on the process of your business insurance and make you feel at ease

    {"display":"April N","full_name":"April N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Insurance
    April N 20th August 2026
  • 5.00/5

    Cut my insurance costs by 30% and were very thorough...

    Cut my insurance costs by 30% and were very thorough with checking my requirements.

    {"display":"Andrew hellaby","full_name":"Andrew hellaby","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    One to one service.

    One to one service. Claims are dealt with quickly and professionally.

    {"display":"Douglas l","full_name":"Douglas l","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Douglas l 20th August 2026
  • 5.00/5

    Excellent service.

    Friendly and helpful, diligent in seeking out best value insurance products but most importantly ON THE HIGH STREET! No endless hanging on the telephone being... Friendly and helpful, diligent in seeking out best value insurance products but most importantly ON THE HIGH STREET! No endless hanging on the telephone being told that my call is important to them. I walk in, am invited to take a seat and my query is swiftly and efficiently addressed. Full marks! Read more Read less

    {"display":"Martyn Dormer","full_name":"Martyn Dormer","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 2.00/5

    Policy Renewal

    Asked them to match another company quote on renewal and they refused. They lost the business.

    {"display":"Cardiffdevil","full_name":"Cardiffdevil","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Run by actual humans!

    I like Howden as you get to speak to a real person, and are not held in automated queues. They will find the best policy... I like Howden as you get to speak to a real person, and are not held in automated queues. They will find the best policy according to what you need, rather than fitting you into a category, and always find the best price. Read more Read less

    {"display":"Anne Couteux","full_name":"Anne Couteux","avatar":{"url":"\/assets\/uploads\/avatars\/users\/621173.png"}}'s avatar
    Car insurance
    Anne Couteux 9th September 2025
  • 5.00/5

    Second to none

    Howdens have found me the best car insurance quote for two consecutive years. Their customer service is second to none and they remind me a... Howdens have found me the best car insurance quote for two consecutive years. Their customer service is second to none and they remind me a month before my car insurance is due each year. Their customer emails are very informative and you don’t feel bombarded. Read more Read less

    {"display":"Karen Goldsmith","full_name":"Karen Goldsmith","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Karen Goldsmith 5th September 2025
  • 5.00/5

    Great renewal experience with Howden

    I switched to Howden last year and have just renewed my policy. The customer service was great and the prices was actually lower than last... I switched to Howden last year and have just renewed my policy. The customer service was great and the prices was actually lower than last year. I left my last company because they would raise the price considerably at renewal time. Read more Read less

    {"display":"Laura Davis","full_name":"Laura Davis","avatar":{"url":"\/assets\/uploads\/avatars\/users\/792492.png"}}'s avatar
    Car insurance
    Laura Davis 5th September 2025

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